Job Description

About Us

High Purity Water Services Inc. (HPWS) is a successful, growing company specializing in the design, manufacture, installation, and service of turnkey high purity water systems, including ultrapure distribution loops. Many of our systems are listed with Health Canada as licensed Medical Devices. We serve customers across the life sciences, laboratory, healthcare, biotech, pharma, and advanced manufacturing sectors.

Position Overview

We are seeking an experienced, self-starter

Field Service Technician

to install, service, troubleshoot, and maintain critical high purity water systems at customer facilities. The ideal candidate will have strong hands-on experience with

water softener troubleshooting and repair

as well as

industrial/commercial reverse osmosis (RO) system service and maintenance

.

This position is central to ensuring customer satisfaction, driving retention, and supporting the growth of our service business.

What We Offer

40-hour work week, with overtime for additional hours Double time for Sunday work 25% travel within Canada Company van provided for site work All power tools and specialized equipment supplied (hand tools required by employee) Product-specific training provided Based out of Oakville, Ontario Competitive compensation based on experience

Certifications & Requirements

Valid Ontario "G" driver's license with clean driving record CSA-approved work boots Certifications required prior to first project: Working at Heights, First Aid, WHMIS, Forklift, Scissor Lift Plumbing piping experience an asset Electrical and PLC experience an asset

Key Responsibilities

Install, service, troubleshoot, and repair

industrial/commercial water softeners and multi-media tanks

Service, sanitize, and chemically clean

industrial/commercial RO units and reservoirs

Troubleshoot and repair

pumps, pressure switches, and level switches

Perform preventative maintenance on pure water systems Support plumbing installations, process piping, and repairs Perform pure water distribution loop cleaning and pipe replacements Identify proper materials and quantities for projects Maintain company vehicle, equipment, and installation records in good order Represent HPWS with professionalism at all customer sites Participate in on-call rotation (1 week at a time) for after-hours emergencies

Skills & Competencies

Demonstrated expertise in water softener troubleshooting and repair Strong knowledge of industrial/commercial RO systems Ability to work independently under minimal direction Problem-solving and diagnostic skills with mechanical/electrical components Strong communication and customer service skills Professional demeanor and attention to detail Ability to handle medium to heavy equipment and work safely on client sites

Note:

This job description is not intended to be all-inclusive. Additional duties may be assigned as required.

Job Type: Full-time

Benefits:

Dental care Extended health care Paid time off RRSP match
Experience:

plumbing or relevant: 1 year (preferred)
Licence/Certification:

Driving Licence (required)
Work Location: In person