Job Description

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Metro Supply Chain is a strategic supply chain solutions partner to some of the world's fastest growing and most reputable organizations. For 50 years, it has excelled at tailoring integrated, data-driven solutions, fueled by advanced systems and technology, that fulfill complex and challenging distribution needs. Managing 19 million square feet operating out of more than 175 sites across North America and Europe with a team of 9,000, it is one of Canada's largest privately owned supply chain solutions companies. Metro Supply Chain is a 2024 winner of the Canada's Best Managed Companies program, recognized for its strategic expertise, culture of innovation and commitment to its people and local communities.



SUMMARY



The Warehouse Trainer is responsible for training Warehouse Management Systems (WMS) and supporting on-site operational Team Member training including warehouse processes such as receiving, voice picking and loading. The Warehouse Trainer uses WMS functional skills to facilitate Team Members training, including MHE training. The incumbent will have knowledge of principles in Adult Learning and how to provide practical and engaging training sessions that change desired behaviors on the job. This role is crucial for increasing accuracy and increasing productivity in warehouse and logistics environments.

Shifts Available:

Monday to Friday - Morning shift 7am-3pm and Afternoon shift 3pm-11pm



RESPONSIBILITIES

Develop and deliver training:

Create and conduct practical training sessions for both new hires and existing employees on various types of MHE equipment, WMS, and warehouse operations (receiving, voice picking, loading)

Ensure safety and compliance:

Educate employees on all safety protocols, company policies, and relevant regulations to ensure a safe working environment.

Hands-on instruction:

Provide practical, hands-on training, including in class training for employees, assessing skills for equipment operation.

Continuous improvement:

Monitor the effectiveness of training programs through assessments and feedback, recommending improvements as needed.

Equipment knowledge:

Instruct staff on proper operation, maintenance checks, and capabilities of the equipment.



EXPERIENCE

At least 2-3 years' experience as a trainer or in a similar role

Minimum 3 years of operational experience with strong working knowledge of Red Prairie (Blue Yonder)



COMPETENCIES



Customer Centricity Fostering Culture Collaboration Problem Solving & Decision Making Managing Through Change Developing Self & Others Planning & Results Orientation Communication Always Improving Mindset Business & Financial Savvy

EDUCATION

High school diploma Certified MHE Operator/Forklift Operator license for Raymond Reach, Walkie and Dock Stocker

CERTIFICATIONS



Forklift Certification from a recognized training provider. One or a combination of the following equipment experience and certification - Raymond Reach, Dock Stocker, Counterbalance and/or Walkie. (MHE is site specific)

Why Join Us

Work in an environment where safety is our first priority The opportunity to build a career with a growing company Medical, dental, and vision coverage for you and your family Life and disability insurance Wellness programs to support your family's well-being A Retirement Savings Program with a company match Company team wear allowance Employee Appreciation Day Company sponsored social events Community volunteering

We are an equal opportunity employer committed to building and fostering a diverse workplace where people feel included and valued. We encourage applications from all qualified individuals.

Should you require accommodation for a special ability or need during the recruitment process, please reach out to a member of our Human Resources Team.