Job Description

YOUR DAILY MISSION: Keep everything flowing in and out of the warehouse, the team thriving and the coffee moving - smooth, safe and on time..


WHO ARE WE?


We've been making kick-ass coffee for over 25 years.

We're Canada's #1 selling Whole Bean coffee. All our coffee is Organic and Fairtrade, roasted right in the Canadian Rocky Mountains smack dab in the middle of nowhere.

And it's not just our coffee that's good. We've been recognized as one of the Best Workplaces in Canada by Great Place to Work since 2015. We work hard and have fun. That's how we roll.

WHO ARE YOU?


You are the kind of person who thrives in organized chaos and finds joy in a perfectly stacked pallet. You'll guide the crew with grit, grace and just the right amount of caffeine - coaching, celebrating wins (big and small), and keeping the warehouse humming like a well-oiled espresso machine. You've got a sixth sense for logistics, a passion for continuous improvement, and a knack for turning operational puzzles into solutions. Safety is your middle name (well, not literally), and you're all about creating a space where people feel empowered, respected and ready to crush the day. If you've ever high-fived someone over a flawless freight dispatch or optimized a workflow just for fun, we think you'll fit right in.



WHAT WILL YOU DO?


You'll be the leader of our warehouse crew - part coach, part strategist, part logistics wizard. Your days will be a mix of people (think hiring, training, growing others), operational finesse (scheduling, shipping, space Tetris), and continuous improvement (because "good enough" just isn't your style). You'll keep things moving smoothly from packaged beans to shipment ready box, champion safety, and make sure our warehouse runs like a dream - even on Mondays. You'll also be a go-to on cross departmental projects, ERP wizardry, and the occasional freight fiasco. Basically, if it happens in the warehouse, you've got it covered - with a clipboard in one hand and a coffee in the other.

RESPONSIBILITIES


Leadership

Lead our small but mighty crew of warehouse associates supporting the day-to-day of our Warehousing team with an emphasis on regular feedback, coaching and development, and teamwork. Take care of everything people-related like hiring, training, celebrating wins, and keeping schedules running smoothly. Lead team Kaizen continuous improvement initiatives and projects, participate in daily Kaizen meetings (DK1s) and leadership meetings. Champion operational excellence and innovation in the warehouse including increasing efficiency, space management, utilization and flow. Manage and deliver projects by fostering collaboration between the Warehousing team and other departments, ensuring alignment, efficiency and timely outcomes. In collaboration with the Supply Chain Director, determine and monitor annual priorities, operational plans and key performance indicators (KPIs). Drive a safety-first culture by supporting and enabling team members and safety representatives to enable a safe work environment. Lead by example aligned with our values, nurturing a composed and respectful atmosphere that supports team resilience.

Operational

Handle all planning, resourcing, scheduling and budgeting for the Warehouse team, and communicating to Supply Chain Director. Maximize ERP usage and team capability. Oversee and maintain all Standard Work Processes (SWPs) and work instructions for all warehouse operations. Account for inbound/outbound freight scheduling and carrier dispatching. Administer accurate shipping paperwork including bills of lading, packing slips, advance shipping notifications and international customs documents. Validate and audit warehouse put-away of inbound materials including production material and green coffee beans. Oversee cycle count process for finished goods and pallets. Troubleshoot any inbound or outbound shipping issues with carriers as they arise. Uphold quality management systems addressing discrepancies and resolving non-conformances. Actively participate and support Safety and Quality Assurance initiatives. Administer required department audits and reporting in SafeFood 360, following the Food Safety Management System (FSMS) standard.

Financial

Manage the Warehouse team budget, ensuring resources are properly allocated. Ensure employee timesheets are complete and approved on time for payroll deadlines. Partner with purchasing on freight contracts and negotiations. Complete miscellaneous invoice approvals for accounts payable processing and department purchase requisitions.

QUALIFICATIONS


Two years of experience in a supervisory role in a warehouse or logistics environment, or related experience. Proven ability to lead, coach, and develop teams and build a positive, inclusive and respectful team culture. Demonstrated success in leading Kaizen or similar continuous improvement initiatives. Experience managing budgets, including labour, freight and operational costs. Proficient in MS Office and ERP systems with the ability to learn new technologies and software platforms (E21 experience would be an ass-et). Knowledge of freight scheduling, customs documentation, and international shipping. Understanding of WorkSafe BC regulations and promoting a safety-first culture. Innovative mindset to identify and implement new tools, technologies, or processes and the project management skills to coordinate cross-functional efforts and deliver results on time. Legally entitled to work in Canada.
CULTURE CHARACTERISTICS

LOVE You are a connector and have exceptional interpersonal and communication skills. You enjoy working and contributing to a collaborative/team-based environment. AWAKE You have a genuine and fun disposition and see the "mug half full". INTENTIONAL You take pride in your work, take initiative when you see the opportunity, and follow through on tasks. Calm, cool, and collected in high-stress and challenging situations. SOPHISTICATED You have strong attention to detail and excellent time management. You place a high standard for quality. A natural leader with the ability to coach and mentor team members, fueling team development and growth. COURAGEOUS You adapt. Change doesn't scare you; you've got grit! Willingness to adapt, learn and grow as you navigate change in a fast-paced environment.

OTHER INFORMATION

This is an onsite position located in Invermere, BC. This is a full-time, permanent position on our Warehousing team, working 40 hours per week, Monday to Friday. The annual salary range for this position is $68,300 - $82,400.


PERKS TO PIQUE YOUR INTEREST


When individuals thrive, communities thrive. And we are here to help that happen. The following perks and programs have been designed with intention, to ensure our people prosper.

Mug Fillers: Damn good discounts on coffee beans and have all the caffeine you will need to keep you fueled onsite. These benefits include discounted beverages, food, and merchandise in the Cafe. Livable Wage: All our roles offer a livable wage within the Columbia Valley. The salary range for this position is $75,000 to $85,000 annually. Comprehensive Benefits: Designed to support employee wellness and mental health, our benefits program is as full as our mugs! In addition to our standard medical and dental coverage, we offer: + $700 wellness and recreation allowance annually.
+ $2,000 flexible paramedical services coverage per year.
+ A whole heck of a lot of time off including 4 weeks of paid vacation after one year of work.
+ Celebrate your birthday with a paid day off and a $100 gift certificate to your local business of choice.
+ Access to emergency or crisis support through our Employee & Family Assistance Program.
Environmental and Community Giving: Our Green Commuting program pays employees up to $3.00 per day for choosing a green commute to work. Our Dream Fund provides Kicking Horse Coffee dreamers with financial funding to put towards community projects. Continued Education: All employees have access to world-class, online learning through our partnership with Harvard ManageMentor. Exceptional Human Beans: Working with a kick-ass team? We think that is the best perk of all. Our crew of coffee lovers love what they do and are great at it too!


HOW TO APPLY


Sound like your cuppa? You should probably apply. Create your account with our candidate portal (through Get Hired) and submit your resume and application form. Since you're more than just a resume, please be prepared to answer a few questions about yourself.

This posting will remain open until August 5, 2025 with applications reviewed as they are received. So don't delay, apply right away!

SPIRIT OF LOVE


Love means welcoming everyone to ensure an inclusive place for all. We seek team members from all walks of life, backgrounds, and cultures.