who we are
lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.
WHO WE ARE
lululemon is a yoga inspired technical apparel company up to big things. The practice and philosophy of yoga informs our overall purpose to elevate the world through the power of practice. We are proud to be a growing global company with locations all around the world, from Vancouver to Shanghai and places in between. We owe our success to our innovative product, our emphasis on our stores, our commitment to our people, and the incredible connections we get to make in every community we are in.
ABOUT THIS TEAM
Our Global Distribution teams are part of our greater lululemon Supply Chain organization. This team supports lululemon's overall purpose by ensuring we are fulfilling our products to our guests through our various channels including our retail stores and ecommerce. Reporting to the Warehouse Operations Manager, the Warehouse Operations Supervisor is responsible for overseeing all DC operations for a particular shift/process within a facility. They lead their DC operations teams, ensuring efficient DC operations and SLA attainment. They act as a coach to the Warehouse Operations Floor Leads and associates on their development to build their talent pipeline. They do this by actively developing their people through vision and goals, coaching and feedback.
A DAY IN THE LIFE
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Directs and oversee all aspects of an assigned shift or process within a DC department.
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Supports their manager in creating and implementing departmental operating and strategic plans to drive continuous improvements.
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Responsible for coaching and developing up to 25 hourly lululemon team members and greater during peak season including Floor Leads, Warehouse Associates, Forklift Drivers, and Data Administrators.
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Ensuring all areas of the hourly employee life cycle are happening- Hiring, Training, performance management, rewards, and recognition, offboarding, etc. (teams include agency, lululemon and fixed-term).
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Responsible for overseeing the execution of department work tasks to ensure target metrics and SLAs are met (pick, pack, ship, receive, transfer, etc.).
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Responsible for daily labor planning including sending workers home for the day or to other departments where labor is needed.
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Supports Manager with weekly workforce planning including requesting labor from agency partners and Talent Acquisition.
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Responsible for partnering with DC Workforce Administrators on verifying and approving timekeeping for hourly direct reports including attendance tracking.
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