Job Description

Kaycan

has an exciting career opportunity for a

Warehouse Customer Service Associate

based in

Fredericton

to join our team. This is a great chance to join a Top Employer and contribute to our growth and success

WHAT'S THE JOB?

Schedule:

Monday to Friday

Status:

Full Time, permanent, On-site

Here's what you'll be responsible for in this role:

Deliver an outstanding customer service experience Respond to customer inquiries through busy walk-in traffic and via phone Keep products pricing and availability up to date Supply and inform clients of pricing, credit terms and entering orders in the system Loading and unloading material Order Picking Forklift Driving Inventory cycle counts Collect payments for cash account orders Investigate and troubleshoot customer service issues Process special materials orders in accordance with standard procedures Maintain customer data and update changes in the corporate database Address client inquiries regarding status of orders, payment, refunds, etc. Forward customer leads to appropriate sales personnel Actively participate in annual physical inventory count Other duties as required.

Here is what's important to have to apply:

Strong team player with excellent customer service skills and able to build and maintain lasting relationships with customers 3-5 years' experience in a similar role dealing with customer in-person Exceptional verbal and written communication skills Strong problem identification and resolution skills Computer literate; knowledge of MS Windows and Office a must Excellent organizational skills Forklift license would be an asset Be able to

lift up to 50 lbs

Enjoys working in a fast-paced environment.

We offer excellent training programs, opportunities for advancement, a comprehensive benefits package, as well as a stimulating and exciting work environment.

In addition to a dynamic work culture that emphasizes dedication and effort, alongside enjoyable events, and companywide activities, we also provide the following benefits that contribute to our Total Rewards Package, we provide unique options to fit your unique lives! Our Total Rewards Program is customizable to accommodate your needs.

Excellent healthcare benefits package. Family Focus & Balance: Parental leave, paid time-off and Employee Assistance Program. Competitive Pension, and Employee Stock Purchase Program (PEG). Allowances for prescription safety glasses and safety shoes In-house safety training Opportunity for growth And more!
Kaycan is committed to creating a diverse environment and is proud to be an equal opportunity employer. Upon request, Kaycan will provide reasonable accommodation for disabilities to support participation of candidates in all aspects of the recruitment process.

At Saint-Gobain, our employees have pride in belonging to an organization whose culture is made up of these core values: Trust, Empowerment, & Collaboration. Our company encourages diversity and inclusion in all its forms while our products make the world a more beautiful, safer, and sustainable home.

To learn more about us visit www.certainteed.ca and www.kaycan.com

We look forward to hearing from everyone but please note that due to the volume of resumes submitted, only those selected for next steps will be contacted. To stay in touch with Kaycan, follow us on LinkedIn, Facebook and Instagram.

Job Type: Full-time

Pay: $45,000.00 per year

Benefits:

Dental care Disability insurance Employee assistance program Extended health care Life insurance On-site parking Paid time off Vision care
Flexible language requirement:

French not required
Schedule:

Day shift Monday to Friday
Work Location: In person