Job Description

Radiant offers a complete range of industry-leading transportation and warehousing solutions to businesses around the globe by leveraging our extensive network of carrier partners across all modes. Radiant provides customized logistics solutions that create value and increase profitability for our customers.

Radiant Canada is a learning environment in which passion, dedication and a commitment to getting the job done are valued. That's what being on our team is all about. It's where you can gain valuable skills and experience, which also helps Radiant grow. If this sounds like the kind of company you are looking for, we would love to hear from you!

We are currently looking for a

Warehouse Administrator

to join Radiant at our facility in Mississauga. This posting is for an existing vacant position within the organization.

LOCATION: 1280 Courtneypark Drive East, Mississauga, ONT.

SHIFT TIMING: 12:00PM - 8:30PM

What You'll Do:

Respond to inquiries from customers and Customer Service regarding rush orders, inventory discrepancies, scheduling rework / builds / assembly. Review customer orders received. Check for accuracy and completeness. Interpret, manage and coordinate with the warehouse on any specific order requirements. Plan then release orders to the Warehouse Team according to customer schedules and / or needs. Arrange pickups for customers. Book appointments online via customer portals and email. Track all pickups to ensure they have occurred. Update customers' website portals for shipping and cancel date details. Plan and book inbound delivery appointments. Assign drivers to doors for pick up and deliveries. Manage customer on-site pickups, provide BOL's and coordinate loading of orders with the Warehouse team. Keep all parties informed, communicating issues, delays and options. Problem solve as required. Sort, distribute and file shipping and receiving documents. Confirm inventory with Inventory team, relay any issues with Customer Service, ensure timelines are being met and coordinate shipments to and from the warehouse and off-site facility. Resolve any issues and escalate if required. Update system with inventory and sales order requests, returns and issues. Report inventory discrepancies with inbound and outbound PO's to Inventory and Customer Service. Advise Inventory team of cycle counts, lost product and picking discrepancies. Assist with planning staffing levels according to daily volumes and customer demands Other duties as assigned.

What You Bring to the Role:

Minimum 2 years warehouse administration experience. Experience in fulfilling orders direct to store / distribution center, B2B and B2C orders are assets. Experience working with major retailers in a supply chain / logistics environment is an asset. Invoicing and manpower resource planning experience are assets. Experience with Food Safety Requirements and AIB programs are assets. Proficient in Microsoft Office i.e. Outlook, Excel, Word. Working knowledge of ERP or WMS software i.e. Microsoft Dynamics / Navision, SAP, HighJump, etc. Dedicated commitment to providing superior, timely internal and external customer service. Effective interpersonal skills with the ability to communicate clearly and effectively in verbal and written form. Effective problem-solving and decision-making skills in a team environment. Highly organized with the ability to multi-task. Team cooperation and respect is required. Analytical and detail-oriented. Work well under pressure in a time sensitive environment.

The Fine Print:

Radiant is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Accommodations are available on request for candidates taking part in all aspects of the selection process.

This recruitment process uses automated tools and artificial intelligence to assist with candidate screening and assessment.

We thank all candidates for applying, however, only those candidates selected for an interview will be contacted.

Job Type: Full-time

Pay: $45,000.00-$50,000.00 per year

Benefits:

Casual dress On-site parking
Application question(s):

What is your salary expectation? (must answer to be considered)
Experience:

warehouse: 2 years (preferred) Working with Warehouse Management Systems: 1 year (preferred) Administrative: 1 year (preferred)
Work Location: In person