Job Description

Position Summary

The Volunteer and Office Coordinator plays a vital role in the efficient operation of the Kamloops Food Bank by overseeing the volunteer program and supporting day-to-day office coordination. This position requires excellent communication skills, attention to detail, proficiency with Canva and the ability to work effectively with diverse groups. As one of the key public faces of the Kamloops Food Bank, the Volunteer and Office Coordinator provides a welcoming environment for clients, volunteers, and visitors, while ensuring smooth coordination of volunteer activities and professional representation at community events.

Key areas of responsibilities

1) Office coordination

Greet clients, volunteers and visitors in a friendly and professional manner Answer phone calls, emails and inquiries, providing accurate information and assistance Direct clients to appropriate services and resources Support Kamloops Food Bank events, including occasional weekends and evenings Maintain a clean, welcoming and organized reception area and office environment

2) Volunteer program management

Recruit, train and schedule volunteers for activities such as sorting, packing, client assistance and events Deliver orientations and training to ensure volunteers understand their roles and responsibilities Supervise and support volunteers during shifts, providing guidance and encouragement Maintain accurate volunteer records, including hours, roles and contributions Foster a culture of recognition and appreciation for volunteers Handle confidential information with discretion and integrity

3) Coordination and communication

Collaborate with staff members to coordinate volunteer activities with operational needs Assist with the development and implementation of policies and procedures Create engaging materials (posters, presentations, newsletters, social media graphics) using Canva and other design programs Bring a creative, solutions-oriented approach to office and program communications

4) Administrative support

Assist with data entry, filing and other administrative tasks Prepare reports on volunteer activities, including hours served and overall program impact Assist with internal and external communications as required Must have a Class 5 driver's license

5) Event support and coordination

Assist with the planning, promotion, and execution of Kamloops Food Bank events Coordinate volunteers for event setup, operation, and teardown Provide on-site event support, ensuring smooth operations and a positive experience for participants Collaborate with staff and community partners to strengthen event impact

Working conditions

The Volunteer and Office Coordinator works both on-site at the Kamloops Food Bank and occasionally off-site at events, engaging with clients, volunteers, staff, donors and community partners. The role involves standing, lifting and walking during distribution hours.

Note:

This job description is a comprehensive outline and may be adjusted as the needs of the Kamloops Food Bank evolve. Additional duties may be assigned.

Job Type: Full-time

Pay: $20.00-$24.00 per hour

Application question(s):

Do you have a Class 5 driver's license?
Work Location: In person