Who We Are
lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative
product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.
Beyond The Paycheck (Benefits & Perks)
At lululemon, we care for and invest in the whole person - body, mind, spirit. Our total rewards program is designed to support you in achieving your goals and focus on the things you love. In addition to competitive base pay and a team-based bonus program, we also offer paid time off, generous employee discounts, fitness/yoga classes, a parenthood top up program, and personal and professional development programs.
Job Summary
The Assistant Manager, Product Operations + Visual Merchandising (AMPOV) role is a part of the store leadership team and is responsible for leading the individuals who execute critical product functions. The AMPOV manages and is accountable for the end to end product lifecycle (receiving, processing, organizing, and exiting). The AMPOV also has ownership of visual merchandising execution that aligns with our Company's brand and product presentation standards to create the most optimal guest experience. They are responsible for leading an exceptional guest experience on the floor, serving as the Supervisor on Duty (SOD), and driving team performance and development.
Core Responsibilities of the Job
Ensure team members are executing company-driven product-focused directives, projects, and initiatives in accordance with standard operating procedures (SOPs).
Drive implementation of the Company and Store Manager's product and visual merchandising strategies, adapting for the store's unique layout within the standards.
Enroll leadership and educator team on company product and visual merchandising strategy, standards, and updates.
Coach and develop team members in product operations and visual merchandising execution and standards.
Actively monitor product levels and organize accurate, efficient inventory receiving and processing to sustain operational excellence.
Drive accurate product operations through company standards, including SOPs, and adhere to merchandising standards to align with visual merchandising strategy.
Oversee consistent implementation of brand standards in key product stories, product placement strategies, and intuitive store navigation for a world-class, guest-centric experience.
Review and interpret business data and metrics to inform product strategy and actions.
Create and foster a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive, productive, and fun experience for all team members.
Lead from and move dynamically on the floor as the Supervisor on Duty to assess and fulfill the needs of the business, team, and guests.
Job Requirements
Eligibility
Must be legally authorized to work in the country in which the store is located
Must have the ability to travel to assigned store with reliable transportation methods
Schedule/Availability
The work schedule can vary based on store needs
Shifts are typically scheduled: mornings, afternoons, evenings, weekends, and holidays
In addition, the schedule may include early mornings or late nights/overnights
Experience
1 year experience with inventory management, stocking, planning and logistics, and/or product or visual merchandising
1 year leadership or management experience (e.g., leading work of others, coaching or providing feedback)
Job Assets (i.e., nice to have; not required)
Education: High school diploma, GED, equivalent, or above
Experience:
1 year retail or sales specific management experience
1 year recruiting, hiring, or training employees
1 year project management experience
For Experiential stores with food/beverage service only: Food safety and/or liquor service certification
What We Look For
Adaptability/Agility: Navigates uncertainty and ambiguity and can change priorities in a fast-paced environment; recovers quickly from setbacks
Collaboration and Teamwork: Works productively with and supports others to achieve common goals; seeks connections, partnerships, and diverse perspectives
Decision Making/Problem Solving: Identifies opportunities for improvement; evaluates alternatives and makes effective, timely decisions using available resources
Inclusion & Diversity: Creates/supports an inclusive environment that values/celebrates differences
Integrity: Behaves in an honest, fair, and ethical manner
Leadership: Is able and desires to lead and inspire others; motivates, empowers, develops, and directs people as they work
Planning and Organizing: Plans and organizes work in a clear and efficient manner to ensure completion in alignment with priorities
Strategic Thinking: Considers the lasting implications of decisions; sets a plan and makes decisions aligned with company strategy, vision, and values
Visual Design and Styling: Understands visual merchandising; is skilled in applying color theory, visual display composition, and styling/placement techniques to retail
Work Context (e.g., environment, interactions, physical)
Work involves moving through a store with bright lights and loud music, and sometimes sitting for extended periods
Work is accomplished as part of a team, sometimes independently, and sometimes using a computer or other technical devices
Work will involve moving boxes weighing up to 30 lbs (13.6 kg)
For Experiential stores with food/beverage service only: Work may involve using industrial kitchen equipment and exposure to heat in order to prepare food or beverages
Compensation & Benefits Package
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