Job Description

Job description Macaloney\'s Island Distillery & Twa Dogs Brewery is single malt whisky-craft beer business located just minutes from downtown Victoria. Quality has been woven into the heart of our business, and we strive to produce the best possible whisky & beer, as well as world class tours. Our sales (Visitor Centre beer, whisky & swag sales) are growing significantly and we are looking to expand our ranks. If working in a booming industry on the beautiful Canadian West Coast appeals to you, we encourage you to apply. : As our business continues to grow, we are looking to hire more staff in our Visitor Centre/Taproom. Visitor Centre Sales Assistants/Tour Guides are responsible for sales in our bar & retail gift shop. They will also be responsible for taking groups on a guided tour of our production area. Being able to learn, retain, and present knowledge about whisky and beer production processes is essential. As direct sales to guests are an important revenue stream for the Macaloney\xe2\x80\x99s Island Distillery and Twa Dogs Brewery, excellent customer service and organizational skills are imperative. Presenting a fun, confident, welcoming and helpful outlook is critical for this position. Visitor Centre Sales Assistants/Tour Guides report to the Visitor Centre Manager. We\'re looking for a recruit who can work 30+ hours per week. Pay is $16.75 per hour. With the inclusion of tips and commission you could earn $25 per hour. Responsibilities:

• Promote and up-sell the Distillery\xe2\x80\x99s products to guests
• Serve customers alcoholic beverages at the bar and tasting areas
• Process payments and operate a cash register
• Diligently re-stock product to maintain a wide retail selection for customers and create a professional looking gift shop
• Conduct guided tours of our facility
• Assist in the daily opening and closing of the distillery according to scheduled shift
• Help assemble promotions and displays within the visitor centre/gift shop
• Keep watch for potential shoplifters
• Answer customer questions regarding both our products and the brewing and distilling process while also suggesting merchandise in a professional way
• Assist in production and/or with other duties and tasks as required.

Skills / Requirements:

• Confident, friendly, outgoing & engaging personality
• Strong work ethic and a passion for customer service and business success
• Comfortable presenting to groups
• Willingness to develop a working knowledge of beer and whisky production & tastings
• Flexible schedule
• Attaining a \xe2\x80\x98Serve it right\xe2\x80\x99 certificate will be required for employment
• Fluent in English, other languages would be an asset
• Previous retail experience would be an asset

Start Date: ASAP How To Apply: Qualified applicants are encouraged to apply in confidence to this job posting with a cover letter and resume. We thank all applicants who apply; however only those selected for consideration will be contacted. Job Types: Full-time, Part-time
Part-time hours: 30-40 per week Salary: $16.75-$25.00 per hour Benefits:

• Company events
• Dental care
• Employee stock purchase plan
• Extended health care
• Paid time off

Flexible Language Requirement:

• French not required

Schedule:

• 8 hour shift
• Day shift
• Weekends as needed

Supplemental pay types:

• Commission pay
• Overtime pay
• Tips

Work Location: In person Application deadline: 2023-12-08