Victims Support Worker

Kahnawake, QC, CA, Canada

Job Description

Purpose:



Provides various support services to Kahnawa'kehro:non identifying as victims of crime, including post-traumatic and psychosocial intervention, court preparation and accompaniment, referrals to specialized services and/or resources, and various technical support.

Provides information on victim rights, remedies, court processes and other related matters. Also participates at meetings of the Kahnawa:ke Justice Commission as a technical resource person.

Roles & Responsibilities



Front-Line Support Services



Provides immediate, short-term crisis intervention and emotional support to clients.

Refers clients to appropriate third-party service providers for specialized services and/or resources as needed.

Coordinates referral processes and ensures a smooth transition from Ionkwatahonhsate Victims Services to third-party service providers.

Provides courtroom orientation to clients, including arranging for observation of court cases to familiarize clients with the criminal justice process.

Liaises between clients and the Kahnawa:ke Mohawk Peacekeepers, prosecutors and other participants in the criminal justice system.

Accompanies clients to meetings with community organizations and other services as needed.

Accompanies clients to hearings of the Court of Kahnawa:ke and external courts and provides the psychosocial support they may require in their role as witness.

Provides information on victim rights, remedies, court processes and other related matters



Responds to questions from community members in relation to victim rights, remedies, court processes and other related matters.

Provides legal information such as general information about the law, the options available to a person and the basic operation of the legal system.

Assists with developing, promoting and implementing public education/training initiatives, including participation as a presenter.

Acts as a backup to the Victims Advocacy Worker in the areas of developing, promoting and implementing education initiatives and also advocating for victims rights.

Tracks and submits yearly stats, including stats on number of clients served and list of services referred to.

Technical Support



Assists clients with preparing, filing, or producing the documentation required to exercise their rights as victims of crime and/or submitting requests for services.

Assists clients with accessing information related to their file, including informing clients of the progress of their file at various stages of the criminal justice process.

Acts in the capacity of technical resource person and participates in Kahnawa:ke Justice Commission meetings.

The statements herein reflect general details to describe the principal functions for this job and should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties or be assigned projects associated with these responsibilities as directed by their immediate supervisor.

Education & Experience



Bachelor's Degree in social work, psychology or criminology or related field, plus one (1) year relevant experience.

OR

DEC in Social Work or related field, plus three (3) years relevant experience.

AND

Must possess a valid driver's license and have access to a vehicle.

Knowledge, Skills, Abilities



Understanding of the principles and practices in relation to victim rights, remedies, court processes and other related matters.

Sound knowledge of Kahnawa:ke's justice programs, and applicable legislation within Kahnawa:ke jurisdiction (criminal, civil and penal).

Knowledge of the Mohawk Council of Kahnawake's administrative policies and procedures.

Knowledge of the issues facing the community and possible future needs.

Good judgement and problem-solving skills.

Strong oral and written communication skills.

Strong interpersonal skills, and a highly motivated self-starter.

Planning, time management, and organization skills.

Conducts business with internal and external clients in a tactful, discreet and courteous manner.

Maintains confidentiality.

Adhere to the MCK Administration Manual-Personnel Policy and Kanien'keha Language initiatives.

Ability to communicate in the Kanien'keha and French languages is an asset.

The willingness to learn the Kanien'keha language.

Working Environment



Five (5) day workweek in an office and courtroom environment.

Ability to manage overtime in the evenings and on weekends.

Ability to manage considerable stress associated with workload priorities and emergency situations.

Considerable stress and exposure to emotional, personal, and sensitive situations (i.e. family issues) requiring tact, discretion and confidentiality.

Occasional driving or travel to venues or meetings outside of the office.

Job Type: Fixed term contract
Contract length: 12 months

Pay: $51,831.00-$58,539.00 per year

Benefits:

Company events Employee assistance program On-site gym On-site parking Wellness program
Language:

English (required)
Work Location: In person

Application deadline: 2025-07-25
Expected start date: 2025-08-18

Beware of fraud agents! do not pay money to get a job

MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.


Job Detail

  • Job Id
    JD2512875
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Kahnawake, QC, CA, Canada
  • Education
    Not mentioned