Job Description

Victim Services Worker

Chinese Community Policing Centre (CCPC) is looking for a responsible and passionate self-starter to join our team as a full-time Victim Services Worker. In this role, you will be working closely with the rest of our staff to serve Chinese-speaking victims of crime, support the development and running of our crime-prevention projects & programs, and facilitate the liaison with our external partners to coordinate workshops and special events.

Responsibilities

In this role, you will be expected to:

- Perform victim services work by handling victim services cases under the supervision of Victim Services Coordinator

- Review clients' case information, interview clients to obtain case history and prepare case logs

- Assist clients to evaluate options and develop plans of action while providing necessary support and assistance

- Assess and advise clients on eligibility for social and/or legal assistance

- Refer clients to other social service organizations and/or assist clients in locating and utilizing community resources including legal, medical, and financial assistance, housing, employment, transportation, day care and other services

- Meet with clients face-to-face or virtually to assess their progress, provide additional support, and assist them in any difficulties or problems

- Provide victim services intervention and emergency shelter services

- Maintain contact with police authorities, legal/crown counsels, hospitals, and other social service agencies involved with clients to provide information and obtain feedback on clients' overall progress

- Supervise co-op students and volunteers in events and workshops relevant to victim services work

- Manage and coordinate selected projects related (but not limited) to victim services work

Requirements

- Diploma or Degree in Social Science

- Fresh Graduates or possess minimum 1 year working experience in social service organizations

- Fluency in written and verbal English and Cantonese.

- Possess strong interpersonal & communication skills, empathy, and be culturally sensitive

- Ability to work independently and effectively in a team

- Highly organized, resourceful, and be able to navigate complex systems like the criminal justice system

- Good interpersonal and communication skills

- Proficient with MS Office (word, excel, powerpoint)

- Must pass and maintain a criminal record check by the Vancouver Police Department

Job Types: Full-time, Fixed term contract

Pay: $18.50-$19.50 per hour

Benefits:

Dental care Extended health care Life insurance On-site parking Paid time off Vision care
Flexible language requirement:

French not required
Schedule:

Monday to Friday Weekends as needed
Work Location: In person

Application deadline: 2025-06-06