Job Description

A propos du poste

HTS se positionne comme le chef de file avant-gardiste de l'industrie des technologies du voyage, remettant en question le statu quo en offrant des experiences utilisateur flexibles et modernes ainsi que des plateformes de commerce electronique de voyage a ses partenaires B2B et a leurs clients B2C.


Nous recherchons un(e) vice-president(e), Ingenierie, visionnaire et d'experience, pour diriger les equipes d'ingenierie de notre unite d'affaires Travel E-Commerce . La personne ideale sera responsable de definir et de piloter la vision technique, la strategie et l'execution de notre plateforme de voyage en ligne sur plusieurs canaux B2B et B2C, tout en assurant l'evolutivite et la fiabilite de nos solutions. Alors que HTS diversifie son offre au-dela de son grand public avec des solutions fintech distribuees et des portails de fidelisation en marque blanche, la personne titulaire de ce poste jouera un role cle dans la livraison d'une plateforme backend et frontend modulaire et composable, facile a configurer et a lancer pour un large eventail d'applications de commerce electronique de voyage.


Ce role consiste a diriger une douzaine d'equipes d'ingenierie logicielle organisees en quelques equipes differentes, a collaborer avec les parties prenantes des equipes produit et commerciales, et a livrer des solutions de haute qualite qui enchantent nos partenaires et leurs clients.

About the role

We are seeking a visionary and experienced Vice President of Engineering to lead our Travel E-Commerce business unit engineering teams. The ideal candidate will be responsible for defining and driving the technical vision, strategy, and execution for our online travel platform across several B2B and B2C channels, while ensuring scalability and reliability of our solutions.


As HTS diversifies its offering beyond its consumer channel, distributed fintech solutions, and loyalty white-label portals, the incumbent will play a key role in delivering a modular and composable platform that can be easily configured and launched in a wide array of travel e-commerce solutions. This role involves leading a dozen engineering teams organized in a handful of verticals, collaborating with product and business stakeholders, and delivering high-quality solutions that delight our partners and their customers.

A quoi ton jour-le-jour ressemblerait:

Developper et mettre en oeuvre une strategie technique pour soutenir les objectifs ambitieux de l'unite d'affaires, dans le contexte d'un paysage technologique en evolution rapide (ex. : IA generative). Diriger et encadrer une equipe d'ingenierie performante, en favorisant une culture axee sur la prise de responsabilites et l'atteinte de resultats. Assurer l'evolutivite, la fiabilite et la performance de notre plateforme en ligne, qui genere des milliards de dollars de ventes de voyages chaque annee. Collaborer etroitement avec les equipes de gestion de produits, de design de produit et commerciales pour definir et livrer les feuilles de route des produits. Piloter l'adoption des meilleures pratiques en matiere de developpement, de test et de deploiement de logiciels, en privilegiant l'impact sur la simple adhesion aux processus. Maintenir une velocite de developpement elevee. Surveiller la performance des systemes et identifier les pistes d'optimisation. Jouer un role actif dans la conception organisationnelle, le recrutement et l'amelioration des processus. Agir a titre de conseiller(-ere) de confiance aupres de la direction technologique et de vos pairs. Incarner et promouvoir les principes de leadership de Hopper.

What would your day-to-day look like:

Develop and implement a technical strategy to support the Travel E-Commerce business unit's ambitious goals, in the context of rapidly changing technical landscape (ex. Generative AI) Lead and mentor a high-performing engineering team, fostering a culture of ownership and delivering results Ensure the scalability, reliability, and performance of our online platform, serving billions of dollars of yearly travel sales Collaborate closely with product management, design, and business teams to define and deliver product roadmaps. Drive the adoption of best practices in software development, testing, and deployment, with a strong bias for impact over process adherence Maintain high development velocity Monitor system performance and identify areas for optimization. Take an active role in organizational design, recruitment and process improvements. Be a trusted advisor to our technology leadership and your peers. Champion the Hopper Leadership Principles.

Les candidat(e)s ideaux:

Possede plus de 10 ans d'experience en genie logiciel, dont au moins 5 ans dans un role de haute direction. Demontre une experience reconnue dans la direction d'equipes d'ingenierie performantes et dans la livraison de resultats probants. A d'excellentes competences en resolution de problemes, en communication et en relations interpersonnelles. Possede une solide expertise technique et une experience dans la direction de la conception et de la mise en oeuvre d'architectures de systemes complexes, front-end et back-end. A une bonne comprehension des plateformes de commerce electronique. Une experience des technologies de l'industrie du voyage est un atout important (vols, hotels). Maitrise parfaitement les technologies infonuagiques. Est capable de travailler dans un environnement dynamique et rapide. A de l'experience dans la conception et l'exploitation de systemes d'information a grande echelle offrant un haut niveau de performance, de fiabilite et de debit. Possede de l'experience dans la collecte des besoins d'affaires, la formulation d'indicateurs de performance et la prise de decisions fondees sur les donnees.

A perfect candidate has:

10+ years of experience in software engineering, with at least 5 years in a senior leadership role. Proven track record of leading high-performing engineering teams and delivering results Excellent problem-solving, communication, and interpersonal skills. Strong technical acumen - experience leading complex, composable front-end and back-end system architecture designs and implementations Good understanding of e-commerce platforms Experience with travel industry technology (flights, hotels) Strong expertise in cloud-based technologies. Ability to work in a fast-paced, dynamic environment. Experience building and operating large scale information systems with high performance, reliability and throughput. Experience gathering business requirements, formulating metrics and making data driven decisions.

Perks and benefits of working with us:

Well-funded and proven startup with large ambitions, competitive salary and the upsides of pre-IPO equity packages. Unlimited PTO. Carrot Cash travel stipend. Access to co-working space on demand through FlexDesk AND Work-from-home stipend. Please ask us about our very generous parental leave, much above industry standards!. Entrepreneurial culture where pushing limits and taking risks is everyday business. Open communication with management and company leadership. Small, dynamic teams = massive impact. 100% employer paid Medical, Dental and Vision coverage for employees. Access to Disability & Life insurance. Health Reimbursement Account (HRA). DCA/ FSA and access to 401k plan


#LI-REMOTE

More about Hopper

At Hopper, we are on a mission to become the leading travel platform globally - powering Hopper's mobile app, website and our B2B business, HTS (Hopper Technology Solutions). By leveraging massive amounts of data and advanced machine learning algorithms, Hopper combines its world-class travel agency offering with proprietary fintech products to bring transparency, flexibility and savings to travelers globally. We have developed several unique fintech solutions that address everything from pricing volatility to trip disruptions - helping people travel better and save more on their trips.


The Hopper platform serves hundreds of millions of travelers globally and continues to capture market share around the world. Ranked the third largest online travel agency in North America, the Hopper app has been downloaded over 120 million times and has become largely popular among younger travelers - with 70% of its users being Gen Z and millennials.


While everyone knows us as the Gen Z and Millennial travel app, Hopper has evolved to become much more than that. In recent years, we've grown into a global travel agency and travel fintech provider that powers some of the world's largest brands.


Through HTS, our B2B division, the company supercharges its partners' direct channels by integrating our fintech products on their sites or powering end-to-end travel portals. Today, our partners include leading travel brands like Capital One, Nubank, Air Canada and many more.


Here are just a few stats that demonstrate the company's recent growth:


Hopper sells billion worth of travel and travel fintech every year. In 2023, over 1.3 billion trips were planned through the Hopper app and our HTS partnerships.


Our fintech products - including Price Freeze, Flexibility for Any Reason and Flight Disruption Assistance - have exceptionally strong CSAT because the terms are always clear, and customers receive instant, no-questions-asked resolutions.


Almost 30% of our app customers purchase at least one fintech product when making a booking; and consumers are 1.6x more likely to repurchase if they add fintech to their booking vs if they booked just travel.


Given the success of its fintech products, Hopper launched a B2B initiative, HTS (Hopper Technology Solutions), which represents more than 50% of the business.


Through HTS, any travel provider (airlines, hotels, banks, travel agencies, etc.) can integrate and seamlessly distribute Hopper's fintech or travel inventory on their direct channels. As its first HTS partnership, the company partnered with Capital One to co-develop Capital One Travel, a new travel portal designed specifically for cardholders. Other HTS partners include Air Canada, Uber, CommBank, Nubank, Flair Airlines with many more in the pipeline.


Featured in Apple's Best of the App Store list of Essential Travel Apps in 2023 and recognized by the likes of Fast Company's Most Innovative Companies, Hopper has been downloaded over 120 million times and continues to have millions of new installs each month. Hopper is now the #3 largest online travel agency in North America and 70% of our app customers are Gen-Z and millennials travelers.


Hopper has raised over $750 million USD of private capital and is backed by some of the largest institutional investors and banks in the world. Hopper is primed to continue its acceleration as the world's fastest-growing mobile-first travel marketplace.


Come take off with us!


Compensation Range: CA$300K - CA$700K