Job Description

Title: Vice President - Full-Time

Location:

150-12551 Bridgeport Rd, Richmond, BC V6V 1J4 (

100% On-Site Required

)

Salary Range:

$5w-10W

CAD/Year + Tips

Contact Email:

Company Introduction:

Aqua Royale Health Club is a large, high-end wellness and leisure center that integrates dining, wellness services, Traditional Chinese Medicine therapies, and RMT-registered massage treatments. Our mission is to provide a comprehensive health and relaxation experience for our guests. The club spans approximately 60,000 square feet with fully equipped facilities and a serene, comfortable environment--an ideal destination for physical and mental rejuvenation. We are currently seeking an experienced

Vice President

to join our growing team. The specific responsibilities and qualifications are listed below:

Job Responsibilities:

1. Provide strategic and visionary leadership across all departments--including Lobby, Restaurant, Bar, and Marketing--to ensure alignment with Aqua Royale's mission and brand values.

2. Foster a high-performance, guest-centric culture that emphasizes creativity, accountability, and operational excellence.

3. Oversee daily operations to maintain exceptional service standards, pristine cleanliness, and consistent brand execution.

4. Resolve customer complaints in a proactive and solutions-oriented manner.

5. Ensure exceptional customer service delivery by resolving guest concerns promptly and thoughtfully, while fostering long-term relationships and trust with customers and VIP members.

6. Lead financial performance by developing and executing strategies for forecasting and budgeting to drive revenue growth and exceed profitability goals.

7. Effectively build, train, and control the performance of a top-tier team.

Qualifications:

1. Minimum 10 years of progressive leadership experience in luxury hospitality, wellness resorts, private clubs, or premium recreation facilities.

2. Bilingual proficiency in Mandarin and English; knowledge of Cantonese, Japanese, or Korean is an asset

3. Proven experience overseeing multidisciplinary departments such as F&B, spa/wellness, marketing, and guest services.

4. Demonstrated success in financial leadership--budgeting, forecasting, and achieving revenue and profit goals.

5. Experience managing multi-cultural teams and guest environments.

6. Outstanding leadership, interpersonal skills and resilience.

How to Apply:

Please email your resume (in PDF format) to

hrrahc@gmail.com

, and include

"Vice President"

in the subject line. We appreciate all applications, but only shortlisted candidates will be contacted for interviews.

Job Types: Full-time, Permanent

Pay: $50,000.00-$100,000.00 per year

Additional pay:

Tips
Benefits:

Company events Dental care Extended health care Life insurance On-site parking
Flexible language requirement:

French not required
Schedule:

Day shift Night shift Weekends as needed
Experience:

hospitality, wellness resorts, or private clubs: 10 years (preferred)
Language:

English (required) Mandarin (required)
Work Location: In person