Veterinary Receptionist

Victoria, BC, CA, Canada

Job Description

About Us

Harbour Veterinary Clinic is a

unique, nonprofit veterinary practice

operated by the Itty Bitty Kitty Committee (IBKC), an animal rescue charity. We are more than just a clinic -- our team provides affordable veterinary care to the community while also housing rescue animals on site.

This means our receptionists are at the heart of it all: supporting clients at the front desk while also playing a direct role in caring for rescue cats and kittens. If you are passionate about animal welfare and thrive in a dynamic, community-focused environment, this might be the perfect place for you.

Job Summary

We are seeking a

dedicated and compassionate Veterinary Receptionist

to join our team. This role combines traditional veterinary reception duties with light animal care. You will be the first point of contact for our clients and their pets, while also ensuring the rescue animals in our care are well looked after.

Your ability to multitask, stay organized in a fast-paced environment, and bring both professionalism and empathy will directly shape the experience of our clients and the well-being of the animals we serve.

Responsibilities

Greet clients and their pets warmly, ensuring a friendly and welcoming atmosphere. Schedule appointments and manage the clinic calendar efficiently. Answer phones and emails promptly, providing information about services and programs. Maintain accurate patient records and ensure documentation is up to date. Process payments and handle billing inquiries with professionalism. Keep the reception area clean, organized, and welcoming. Communicate effectively with pet owners about services, policies, and follow-up care. Assist with rescue animal care, including feeding, watering, and litter box cleaning.
Skills & Qualifications

Strong interpersonal skills with a genuine love for animals and their people. Excellent organizational abilities and the ability to multitask. Proficiency with computers; experience with scheduling software is an asset. Ability to stay calm and positive in a busy, fast-paced environment. Clear communication skills (verbal and written) to support both clients and team members. Previous experience in a veterinary or medical reception role is an asset, but not required for the right candidate.
Benefits

Paid time off On-site parking Store discount Discounted veterinary services for employee pets
Why Join Us?

This isn't a standard front desk job -- it's a chance to be part of something bigger. Every day, you'll help keep pets healthy, support their families, and directly contribute to the rescue and care of animals in need.

How to Apply

If you're passionate about rescue work and animal welfare, we'd love to hear from you. Please submit your

resume and cover letter

through Indeed.

Job Type: Part-time

Pay: $22.00-$25.00 per hour

Expected hours: 24 per week

Benefits:

On-site parking Paid time off Store discount
Application question(s):

Tell us about your experiences with animal rescue or other volunteer/community work. What role did you play, what did you enjoy most, and what challenges did you notice? If you haven't volunteered formally, share how you've given back to your community in other ways and why that's important to you.

Please do not skip this question, we are looking for team members who believe in giving back as much as we do



Work Location: In person

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Job Detail

  • Job Id
    JD2835425
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Part Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Victoria, BC, CA, Canada
  • Education
    Not mentioned