Job Summary:
Hemlock Animal Hospital is seeking a compassionate and motivated Veterinary Assistant/Receptionist to join our team. In this dual role, you'll help care for pets while supporting daily operations at our clinic. From assisting during exams to helping clients at the front desk, you'll play a key part in ensuring quality care and a positive experience for both animals and their owners.
This position involves working closely with our veterinary team, providing hands-on support with animals and helping maintain a clean, organized environment. You should be comfortable around a variety of animals, be quick to adapt, and able to handle both medical and administrative responsibilities.
Key Responsibilities:
Assist in feeding, grooming, and weighing animals
Clean and disinfect cages, exam rooms, and equipment
Restrain animals during exams, treatments, or diagnostic procedures
Support veterinarians with medical procedures, x-rays, and euthanasia
Monitor animal behavior and report concerns to the veterinarian
Administer medications as directed
Provide comfort and reassurance to animals and their owners
Help manage emergencies as needed
Welcome clients, check in appointments, and manage the waiting area
Answer phones and provide basic information to clients
Maintain accurate logs and records (e.g., drug logs, x-rays)
Educate clients on pet care basics, including nutrition and preventive health
What We're Looking For:
Strong communication skills and a caring, patient demeanor
Ability to follow detailed instructions and work in a fast-paced environment
Comfortable handling cats, dogs, and small animals
Physically able to lift up to 50 lbs and stand for extended periods
Available to work occasional emergency shifts if needed
High school diploma required; completion of a Veterinary Assistant program is an asset
Experience in a veterinary clinic or animal care setting is a plus
Prior customer service or receptionist experience is helpful
Pet ownership or familiarity with pet care is considered an advantage
What We Offer:
Competitive hourly wage
Opportunity for an annual performance-based bonus
Staff pet care discounts
Scrub allowance
Optional extended health and dental benefits
Job Types: Part-time, Permanent
Pay: $18.50-$21.00 per hour
Benefits:
Discounted or free food
Flexible schedule
Store discount
Work Location: In person
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