Job Description

Job Overview

We are seeking a compassionate and organized Veterinary Receptionist to join our team. In this role, you will be the first point of contact for pet owners and their beloved animals, providing exceptional customer service while managing the front desk operations of our veterinary clinic. Your responsibilities will include scheduling appointments, handling inquiries, and ensuring a welcoming environment for both clients and their pets.

Duties

Greet clients and their pets in a friendly and professional manner. Schedule and confirm appointments for veterinary services. Manage phone calls, emails, and inquiries regarding services, procedures, and pet care. Maintain accurate patient records and ensure all information is up-to-date. Process payments and handle billing inquiries. Assist with laboratory tasks as needed, including sample collection and preparation. Keep the reception area, treatment area clean and organized to create a welcoming atmosphere. Collaborate with veterinary staff to ensure efficient clinic operations.

Skills

Strong interpersonal skills with a genuine love for animals. Excellent communication skills, both verbal and written. Ability to multitask in a fast-paced environment while maintaining attention to detail. Proficiency in using computer systems for scheduling and record management. Knowledge of veterinary medicine, in house laboratory and minimum 6 months experience in working a veterinary clinic is required. Strong organizational skills to manage and convert appointments and enhance client interactions effectively.
Join our dedicated team where your passion for animal care meets professional growth!

Job Types: Full-time, Part-time

Pay: $18.00-$19.00 per hour

Benefits:

On-site parking Store discount
Language:

Mandarin, Cantonese (preferred)
Location:

Richmond, BC V6Y 2E8 (preferred)
Work Location: In person