Job Description

ABOUT NOVEL

Novel believes that the world would be a better place if all pets were cared for, unconditionally. In order to accomplish this, veterinary medicine needs to be made more accessible for all.

Novel is creating a new standard of accessible veterinary medicine through our technician-led approach. This proprietary (indeed, novel) way of operating allows us to increase our veterinary output without compromising on the quality of medicine or appointment duration. Our operators are all owners, creating an aligned long-term interest between corporate and patient interest.

We are committed to being with the pet owner throughout every chapter of their pet health story, and we appreciate your interest in learning more about how we accomplish this effectively and accessibly.

ELEVATING OUR TECHNICIANS

Novel believes that registered veterinary technicians (RVTs) are being underutilized. As a result of this underutilization, veterinarians (DVMs) shoulder undue burden, which, at times, is hurting professional satisfaction and mental wellbeing.

At Novel, RVTs operate all wellness and minor illness concerns. They are trained to assess the patient, facilitate a proposed treatment plan, and transfer the patient to the treatment area for the DVM to modify or confirm the RVTs evaluation. The client is able to watch as the patient is transferred and assessed by the veterinarian through floor-to-ceiling windows, however the RVT is managing the entirety of the client relationship.

We believe that fully leveraging the talent of RVTs is the key to unlocking more value in veterinary medicine. This allows us to offer radical pricing (i.e.: no exam fees), creating more accessible veterinary medicine for everyone. It also facilitates the ability for the veterinarian to focus solely on what veterinarians were trained to do.

ABOUT THE VETERINARY ASSISTANT ROLE

Novel opened the doors to its inaugural location, located at 561 Brant Street in Burlington, Ontario, on April 11, 2025. Our Veterinary Assistant (VA), in partnership with the entire team, plays a pivotal role in delivering effective medicine.

Our VAs play an imperative role supporting our Veterinarians and RVTs. Given Novel's proprietary team-based approach to medicine, superior communication skills, a bias to action and maintenance of a cool, collected approach is imperative for success. The VA conducts themselves with incredible professionalism and competence, and has a positive outlook with a willingness to go above and beyond for patients.

The VA contributes to the establishment of foundational corporate culture. They are excited by the prospect of building a brand - not just a clinic - and have a flexible, proactive approach to their professional contributions. They are possibly interested in supporting the growth of the business, including policy and protocol development, training of staff, strategic planning initiatives, and more. We believe that a minimum of two years of working experience is required, but don't hesitate to reach out if you're a superstar!

COMPENSATION

$23/hour

BENEFITS

Participation in our Employee Stock Option Plan - Become a part owner in the business! 3 weeks of paid vacation A generous CE allowance and three paid days for CE Full health and dental Veterinary care provided at cost

INTERESTED IN LEARNING MORE?

We'd love to hear from you. Email hello@novel.vet with your CV and a brief paragraph about why you're interested and we'll be sure to promptly respond!

And feel free to follow our social channels @novel.vet to keep up to date with our progress in the meantime.

Job Types: Full-time, Permanent

Pay: $23.00 per hour

Expected hours: 40 per week

Benefits:

Dental care Extended health care Profit sharing Stock options
Work Location: In person