Under the direction of the Manager of Facilities & Equipment, the Vendor Service Coordinator manages the daily required repair and servicing work being sub-let to external repair vendors that cannot be completed internally within the WFMA repair garages due to limited time constraints or staffing resources. This position has the responsibility for prioritizing, scheduling, coordinating and monitoring the daily external vendor work progress, which includes utilizing the fleet management software systems in order to maintain the City Fleet for maximum equipment life and minimal downtime. Keeping the Customer notified of the status of the repair including but not limited to the location, cost and timeline for the repair. The Vendor Service Coordinator is the resource for outsourcing vehicle and equipment repairs that the shop cannot perform in-house as it relates to mechanical repairs, maintenance including accident/incidents, warranty, recalls and off-road tire requirements to these units. As the Vendor Service Coordinator (Quality Coordinator) you will:
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