User Support Technician

Toronto, ON, CA, Canada

Job Description

Education: Experience:

Education

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Bachelor's degree

Tasks

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Respond to users experiencing difficulties with computer Consult user guides, technical manuals and other documents to research and implement solutions Provide advice and training to users in response to identified difficulties Collect, organize and maintain a problems and solutions log for use by other technical support analysts Provide business systems, network and Internet support to users in response to identified difficulties

Security and safety

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Basic security clearance

Work conditions and physical capabilities

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Fast-paced environment Work under pressure Tight deadlines Repetitive tasks

Personal suitability

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Accurate Client focus Efficient interpersonal skills Excellent written communication Judgement Team player Time management

Employment terms options

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Early morning Evening

Experience

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1 year to less than 2 years

Employment terms options

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Morning Night Day

Health benefits

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Dental plan

Other benefits

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Free parking available Other benefits Parking available Duree de l'emploi: Permanent Langue de travail: Anglais * Heures de travail: 35 hours per week

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Job Detail

  • Job Id
    JD3313492
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Toronto, ON, CA, Canada
  • Education
    Not mentioned