Education: College/CEGEP
Experience: 1 year to less than 2 years
Tasks
--------- Respond to users experiencing difficulties with computer
Consult user guides, technical manuals and other documents to research and implement solutions
Provide advice and training to users in response to identified difficulties
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Provide business systems, network and Internet support to users in response to identified difficulties
Work Term: Permanent
Work Language: English
* Hours: 40 hours per week
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