user support technician Job in JAI IT SOLUTIONS INC.

User Support Technician

Surrey, BC, CA, Canada

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Job Description

Education: Secondary (high) school graduation certificate Experience: Experience an asset

Tasks

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Report on the performance of computer systems and networks Respond to users experiencing difficulties with computer Consult user guides, technical manuals and other documents to research and implement solutions Provide advice and training to users in response to identified difficulties Collect, organize and maintain a problems and solutions log for use by other technical support analysts Participate in the redesign of applications and other software Supervise other technical support workers in this group Provide business systems, network and Internet support to users in response to identified difficulties Work Term: Permanent Work Language: English * Hours: 40 hours per week

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