Duree de l'emploi: Permanent
Langue de travail: Anglais
Heures de travail: 40 hours per week
Education:
Experience:
Education
------------- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Tasks
--------- Give access to computer networks
Report on the performance of computer systems and networks
Respond to users experiencing difficulties with computer
Consult user guides, technical manuals and other documents to research and implement solutions
Provide advice and training to users in response to identified difficulties
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Provide business systems, network and Internet support to users in response to identified difficulties
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Compile inventory reports
Computer and technology knowledge
------------------------------------- Enterprise Applications Integration (EAI)
Inventory control software
Area of work experience
--------------------------- Quality assurance or control
------------------------ Accurate
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Initiative
Judgement
Organized
Team player
Ability to multitask
Time management
Screening questions
----------------------- Are you currently legally able to work in Canada?
Do you have previous experience in this field of employment?
Do you have the above-indicated required certifications?
What is the highest level of study you have completed?
What is your current field of study?
What is your current level of study?
Experience
-------------- 1 year to less than 2 years
Health benefits
------------------- Dental plan
Disability benefits
Health care plan
Paramedical services coverage
Financial benefits
---------------------- Group insurance benefits
Life insurance
Other benefits
------------------
* Free parking available
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