Job Description

Education: College/CEGEP Experience: 1 to less than 7 months

Tasks

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Give access to computer networks Report on the performance of computer systems and networks Respond to users experiencing difficulties with computer Consult user guides, technical manuals and other documents to research and implement solutions Collect, organize and maintain a problems and solutions log for use by other technical support analysts Provide business systems, network and Internet support to users in response to identified difficulties Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software

Personal suitability

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Accurate Efficient interpersonal skills Ability to multitask Time management

Employment terms options

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Evening Morning Day

Support for persons with disabilities

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Provides awareness training to employees to create a welcoming work environment for persons with disabilities

Support for newcomers and refugees

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Offers mentorship programs that pair newcomers and/or refugees with experienced employees

Support for youths

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Offers mentorship, coaching and/or networking opportunities for youth

Support for Veterans

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Supports Veterans in translating their military skills and experience into the language of the civilian job market

Support for Indigenous people

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Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers

Support for mature workers

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Offers phased re-entry options for mature workers who are returning to work after retiring (for example: gradually increasing hours and responsibilities)

Supports for visible minorities

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Offers mentorship programs that pair members of visible minorities with experienced employees Work Term: Permanent Work Language: English * Hours: 30 to 40 hours per week