User Support Technician
Mississauga, ON, CA, Canada
Job Description
Education: Secondary (high) school graduation certificate Experience: 7 months to less than 1 year
Tasks
---------Give access to computer networks Report on the performance of computer systems and networks Respond to users experiencing difficulties with computer Consult user guides, technical manuals and other documents to research and implement solutions Provide advice and training to users in response to identified difficulties Collect, organize and maintain a problems and solutions log for use by other technical support analysts Provide business systems, network and Internet support to users in response to identified difficulties Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software Perform Web-server backup and recovery operations Provide customer service Manage incidents
Supervision
---------------1 to 2 people
Employment terms options
----------------------------Morning On call Day Weekend Work Term: Permanent Work Language: English * Hours: 40 hours per week
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Job Detail
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Job IdJD3370032
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMississauga, ON, CA, Canada
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EducationNot mentioned