User Support Technician
Markham, ON, CA, Canada
Job Description
Education: Experience:
Education
-------------Bachelor's degree
Tasks
---------Give access to computer networks Respond to users experiencing difficulties with computer Provide advice and training to users in response to identified difficulties Collect, organize and maintain a problems and solutions log for use by other technical support analysts Participate in the redesign of applications and other software Supervise other technical support workers in this group Provide business systems, network and Internet support to users in response to identified difficulties Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software Perform Web-server backup and recovery operations
Supervision
---------------1 to 2 people
Work conditions and physical capabilities
---------------------------------------------Fast-paced environment Work under pressure Attention to detail
Personal suitability
------------------------Accurate Client focus Efficient interpersonal skills Organized Team player Time management Honesty
Experience
--------------1 year to less than 2 years Duree de l'emploi: Permanent Langue de travail: Anglais * Heures de travail: 30 to 40 hours per week
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Job Detail
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Job IdJD2826937
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMarkham, ON, CA, Canada
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EducationNot mentioned