Duree de l'emploi: Permanent
Langue de travail: Anglais
Heures de travail: 40 hours per week
Education:
Experience:
Education
------------- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Work setting
---------------- Information technology (IT) consulting
Tasks
--------- Give access to computer networks
Report on the performance of computer systems and networks
Respond to users experiencing difficulties with computer
Consult user guides, technical manuals and other documents to research and implement solutions
Provide advice and training to users in response to identified difficulties
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Participate in the redesign of applications and other software
Provide business systems, network and Internet support to users in response to identified difficulties
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Perform Web-server backup and recovery operations
Provide customer service
Manage incidents
Supervision
--------------- No supervision responsibility
Computer and technology knowledge
------------------------------------- 3D graphic software
Web service design
Software development
Computer-aided design (CAD)
------------------------ Accurate
Client focus
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Initiative
Judgement
Organized
Ability to multitask
Time management
Honesty
Integrity
Experience
-------------- 1 year to less than 2 years
Financial benefits
---------------------- Bonus
Other benefits
------------------ Parking available
Wellness program
Support for persons with disabilities
----------------------------------------- Provides physical accessibility accommodations (for example: ramps, elevators, etc.)
Provides visual accessibility accommodations (for example: braille, screen readers, etc.)
Provides auditory accessibility accommodations (for example: transcription software, teletypewriters, etc.)
Participates in a government or community program or initiative that supports persons with disabilities
Offers mentorship, coaching and/or networking opportunities for persons with disabilities
Provides awareness training to employees to create a welcoming work environment for persons with disabilities
Applies accessible and inclusive recruitment policies that accommodate persons with disabilities
Support for newcomers and refugees
-------------------------------------- Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.)
Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.)
Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
Supports newcomers and/or refugees with foreign credential recognition
Offers mentorship programs that pair newcomers and/or refugees with experienced employees
Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
Does not require Canadian work experience
Support for youths
---------------------- Participates in a government or community program or initiative that supports youth employment
Offers on-the-job training tailored to youth
Offers mentorship, coaching and/or networking opportunities for youth
Provides awareness training to employees to create a welcoming work environment for youth
Support for Veterans
------------------------ Offers mentorship, coaching and/or networking opportunities for Veterans
Provides awareness training to employees to create a welcoming work environment for Veterans
Recruits Veterans and other candidates with military experience through targeted hiring initiatives (for example: job fairs, outreach programs etc.)
Offers flexible onboarding options to allow Veterans to gradually adapt to the civilian workplace (for example: gradually increasing hours and responsibilities, etc.)
Support for Indigenous people
--------------------------------- Offers mentorship, coaching and/or networking opportunities for Indigenous workers
Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
Support for mature workers
------------------------------ Applies hiring policies that discourage age discrimination
Provides staff with awareness training to create a welcoming work environment for mature workers
Offers mentorship, coaching and/or networking opportunities for mature workers
Offers phased retirement options that allow mature workers to gradually reduce their workload (for example: flexible or reduced work hours, part time employment, project-based or seasonal work, etc.)
Offers phased re-entry options for mature workers who are returning to work after retiring (for example: gradually increasing hours and responsibilities)
Provides workspace accommodations, such as age-appropriate ergonomic considerations, to meet the physical needs of mature workers (for example: adjustable desks and chairs, accessible parking, etc.)
Offers resources to help mature workers plan their retirement (for example: financial planning, access to pension and benefits, lifestyle adjustments, etc.)
Supports for visible minorities
----------------------------------- Participates in a government or community program or initiative that supports members of visible minorities
Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
Offers mentorship programs that pair members of visible minorities with experienced employees
* Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities
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Job Detail
Job Id
JD2778970
Industry
Not mentioned
Total Positions
1
Job Type:
Full Time
Salary:
Not mentioned
Employment Status
Permanent
Job Location
Concord, ON, CA, Canada
Education
Not mentioned
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MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.