User Support Technician
Burlington, ON, CA, Canada
Job Description
Education: Experience:
Education
-------------College/CEGEP
Tasks
---------Respond to users experiencing difficulties with computer Consult user guides, technical manuals and other documents to research and implement solutions Provide advice and training to users in response to identified difficulties Collect, organize and maintain a problems and solutions log for use by other technical support analysts Participate in the redesign of applications and other software Supervise other technical support workers in this group Provide business systems, network and Internet support to users in response to identified difficulties Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Computer and technology knowledge
-------------------------------------MAC Web service design MS Office MS Windows
Screening questions
-----------------------Are you currently a student? Are you currently legally able to work in Canada?
Experience
--------------1 year to less than 2 years Duree de l'emploi: Permanent Langue de travail: Anglais * Heures de travail: 35 hours per week
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Job Detail
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Job IdJD2698289
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationBurlington, ON, CA, Canada
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EducationNot mentioned