Job Description

Quality, Verification and Standards (QVS) is a transforming business that has a worldwide presence. Our size and global reach requires prioritization, focus and the ability to switch context multiple times a day. You are collaborative and excel at working with multiple partners.
Moderator - Player and Quality Insights Team
We are looking for a Moderator to join our globally distributed team. You will report to Lead, Research Operations and partner with our User Research team, Development teams, and other partners to moderate user research sessions. Your contributions will ensure that research insights are captured, helping us create experiences that delight our players.
Responsibilities
You will moderate 1:1 and group user research sessions, gathering data using different qualitative and quantitative research methods
You will work with Researchers to understand the research goals of multiple franchises
You will support Researchers with tasks like notetaking, light data analysis, and by creating session scripts
You will support Site Reliability Engineers with tasks like troubleshooting, maintaining Playtest lab equipment, and configuring streaming software
You will support Project Managers with tasks like tracking participant attendance, improving the on-site Playtest experience, and assisting with operational setup
Qualifications
You have or are pursuing a Bachelor\'s Degree in experimental psychology, HCI, human factors, or a related field, or equivalent industry experience
Experience moderating research sessions is desirable
1+ years of experience in the game development, consumer, or entertainment software industry is desirable
Proficient in Excel (can maintain spreadsheets), Google Workspace, and project management software (such as Asana, Trello, JIRA)
Comfortable with public speaking in a professional setting
Knowledge of games and the people who play them
Collaborative and team-oriented
Comfortable working across time-zones and in remote environments
BC COMPENSATION AND BENEFITS
The base salary ranges listed below are for the defined geographic market pay zones in these locations. If you reside outside of these locations, a recruiter will advise on the base salary range and benefits for your specific location.
EA has listed the base salary ranges it in good faith expects to pay applicants for this role in the locations listed, as of the time of this posting. Salary offered will be determined based on numerous relevant business and candidate factors including, for example, education, qualifications, certifications, experience, skills, geographic location, and business or organizational needs.
BASE SALARY RANGES

• British Columbia (depending on location e.g. Vancouver vs. Victoria):

\xc2\xba $69,200 - $96,500 CAN Annually
Base salary is just one part of the overall compensation at EA. We also offer a package of benefits including vacation (3 weeks per year to start), 10 days per year of sick time, paid top-up to EI/QPIP benefits up to 100% of base salary when you welcome a new child (12 weeks for maternity, and 4 weeks for parental/adoption leave), extended health/dental/vision coverage, life insurance, disability insurance, retirement plan to regular full-time employees. Certain roles may also be eligible for bonus and equity.