Job Description

Company Profile:


Join one of the fastest growing companies in Canada! LawDepot is proud to be a seven-time Growth 500 ranked organization and a major player in the Global legal solutions industry. Our mission is to modernize the legal document creation experience by empowering people with fast, easy-to-use, and professional solutions. With over ten million satisfied customers worldwide, over two million monthly website visitors, and billions of dollars saved on legal fees, you will be joining a team that is truly making a difference. At LawDepot, we foster a collaborative and inclusive learning culture that values excellence and diversity. Apply today and become a part of our exciting journey!


Position Overview:


LawDepot.com is currently expanding and looking to recruit a User Experience (UX) Writer in Edmonton, Alberta. In this role, you will be responsible for creating interactive web products and services that are helpful, easy to understand and a pleasure to use for our 24 million plus yearly visitors. A primary responsibility will be improving the usability of our products by refining the structure and readability of our interactive questionnaires. This is a full-time permanent position, working 37.5 hours per week with opportunities in office or hybrid.


Primary Responsibilities:


Develop interactive product questionnaires that customers fill out to create customized legal documents


Write and edit text to make the creation of legal documents simple and easy for our users


Collaborate with our Legal, Design, Development and QA departments to create powerful, interactive web products that are optimized for conversion


Gather and sort through quantitative and qualitative data to determine problem areas and opportunities for improvement across web products


Implement best practices and explore the creation of new best practices for web products


Utilize internal tools to implement specifications to a high standard


Conduct product research and user testing to inform questionnaire improvements


Develop innovative strategies for increasing user engagement and retention


Continually develop skills by reading and researching about user experience optimization and digital marketing


Knowledge and Skill Requirements:


Post-secondary education in Communications, Marketing, Law, Business, Library Science, or other relevant fields


Technical writing experience would be an asset


Excellent written and verbal communication skills


Experience with conversion rate optimization and A/B testing


Ability to communicate complicated information in a succinct way that users can understand


Understanding of conversion optimization, consumer psychology, and online marketing


Ability to effectively provide and receive feedback


Self-driven with the ability to work both independently and as part of a team


Ability to identify opportunities and suggest new ideas


Quality decision making and sound judgement


Ability to learn, work with, and troubleshoot various types of technology


Knowledge of law and legal matters would be an asset


Working knowledge of UX best practices would be an asset


Software development knowledge would be an asset


Bilingual in French, German or Spanish would be an asset


Why You Should Join the LawDepot Team:


Excellent total compensation package


Comprehensive health and dental benefits, plus an additional Health Care Spending Account


Great work life balance (37.5 hour work weeks, flexible schedules, ability to bank hours)


Three weeks paid vacation, plus bonus personal days


Continuous learning opportunities, including LinkedIn Learning subscriptions and training budgets


Company share plan


Free catered lunches for the entire office


Monthly social events for team members to enjoy (think axe throwing, rock climbing, board games, food trucks, trivia contests, and charitable activities)


Casual work environment


Personal offices for focused work and to have your individual space (plus collaborative workspaces for when you want to meet with the team)


Free and easily accessible parking


Southgate Mall, Whyte Ave, and Calgary Trail restaurants are only minutes away


Hybrid working arrangements for balance between getting work done at home and engaging with others in the office


How to Apply:


Please submit a resume and cover letter online via our Careers page at https://www.lawdepot.ca/career


We thank all applicants; however, only those selected for an interview will be contacted.