Job Description

Axxess is a family-run customs broker and international freight forwarder, serving importers and exporters since 1998.


Our team members make the difference through the personalized service they offer our customers. They are competent, respectful, caring, and enjoy taking on new challenges!


At Axxess, we are committed to supporting our experts in their careers. We provide you with all the tools you need to grow and share your experience with the team!


Are you interested? We're looking for our next U.S. Customs Clerk to join our customs department in Montreal.

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What we offer:

The possibility to work remotely 2 days per week Comprehensive group insurance plan RRSP with employer contribution Employee Assistance Program (EAP) 7 personal days in addition to annual vacation Training paid by Axxess
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Main responsibilities:

Review all shipment-related documents in detail to ensure accuracy Prepare and process customs clearance documentation for shipments Identify missing information or documents and communicate with the appropriate stakeholders (customers, suppliers, freight forwarders, etc.) Track shipment progress and keep clients and agents informed Ensure timely release of shipments by coordinating with relevant parties Maintain strong client relationships, respond to inquiries, and provide professional follow-up Support other team members as needed to ensure deadlines are met Handle billing tasks, including preparing client invoices and required supporting documents
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Profile sought:

Bilingual in French and English, to communicate with colleagues and clients across Canada and internationally Autonomous, detail-oriented, proactive, and a great team player Motivated to take on new challenges Asset: diploma in international trade, logistics, or customs-related field and solid experience in customs operations with a good understanding of applicable laws and regulations

Don't meet every single requirement? Apply anyway!

We recognize that experience comes in many forms and encourage all interested candidates to apply.


Thank you for your time -- we look forward to hearing from you!


To apply, please send us your resume via our website or on Indeed.

We will contact shortlisted candidates within two weeks.

(The use of the masculine gender in this job posting is solely intended to simplify the text.)