Job Description

Why Fraser Health?:
We invite you to apply today and find out why more than 95% of new employees recommend Fraser Health to their friends as an exceptional place to work. A 2022 BC Top Employer, we value diversity in the work force and seek to maintain an environment of Respect, Caring & Trust.


We are currently looking for a Part Time Unit Clerk to join our Maternal, Infant, Child & Youth team (MICY) at Burnaby Hospital located in Burnaby, B.C. We are looking for a committed and personal person with an eye for detail who is able to juggle numerous tasks in a busy environment and conduct business in a professional manner. You like helping people and display excellent communication skills while carrying a high level of integrity, discretion, and confidentiality. You will take a thorough, hands-on approach to deliver high quality and precise work with a focused approach to complete routine day-to-day tasks and handle changing calendars, priorities, and timelines.


Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka\xe2\x80\x99pamux Nations. Our team of 43,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care.


Effective October 26th 2021, all new hires to Fraser Health will need to have full COVID 19 vaccination (have received a full series of a World Health Organization \xe2\x80\x9cWHO\xe2\x80\x9d approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer.


Curious to learn what it\xe2\x80\x99s like to work here? Like us on Facebook (@fraserhealthcareers), follow us on Twitter & Instagram (@FHCareer), or connect with us on LinkedIn (fraserhealthcareers) for first-hand employee insights.

Detailed Overview: Under general supervision, performs a variety of clerical duties related to the operation of a patient care area such as registering patients, acting as a communication link for the area, transcribing and processing physicians\' orders, coordinating with other departments and facilities, coordinating patient appointments, arranging patient tests and receiving results, receiving and directing visitors, and assembling and maintaining patient charts. Responsibilities:

• Performs registration duties as required. Receives patients upon arrival to the unit and obtains/confirms information required to register patient. Registers patient in the computerized admission/discharge/transfer system and completes related registration documentation.

• Prioritizes, processes, coordinates and transcribes physicians\' orders by copying information, completing required forms and/or entering information into the computer and distributing information; performs follow up as necessary.

• Schedules, books and coordinates inpatient and/or outpatient appointments by receiving appointment requests, arranging appropriate appointment dates and times, making follow up appointments, adjusting appointment as required in accordance with patient and facility requirements; arranges patient tests; maintains appointment diaries by arranging and confirming patient appointments.

• Acts as a communication link for the assigned area by contacting other facilities and departments, including bed booking to exchange information regarding bed availability to assist admissions, discharges and/or patient transfers; receives patient\'s tests, and receives visitors, provides information and directs to appropriate area.

• Assembles and maintains patient charts according to established procedures; transcribes patient data into applicable health record system; attaches patient documents such as lab and/or special examination reports to chart; dismantles and forwards discharged patient records to Health Records.

• Answers telephones, transfers calls, takes messages, answers routine inquiries or referring as appropriate; opens and distributes mail as required.

• Performs related clerical duties such as keyboarding, data entry, filing, compiling, preparing and maintaining statistics including related reports, delivering and picking up items, maintaining and ordering stationary and supplies through stores, and arranging for and tracking equipment repairs as required.

• Maintains timekeeping records for regular and casual staff and submits/enters to payroll system as required. Receives and processes requests such as vacation, leaves of absence and terminations by preparing necessary documentation and forwarding to the Manager, Clinical Services or designate for approval.

• Accepts calls from nursing staff regarding illnesses and/or absence from work and communicates information received to nursing unit and appropriate person; calls in relief nursing staff according to pre-determined guidelines and refers problems to the Manager, Clinical Services or designate.

• Maintains records on relief staff such as names, address, contact phone number, availability for work, suitable work area and hours worked.

• Observes patient call signals and relays messages to the appropriate personnel as necessary.

• Performs other related duties as required.

Qualifications: Education and Experience

Grade 12, medical terminology and graduation of a recognized Nursing Unit Clerk program, plus one year of recent, related experience or an equivalent combination of education, training and experience.

Skills and Abilities

• Ability to communicate effectively both verbally and in writing.
• Ability to deal with others effectively.
• Physical ability to carry out the duties of the position.
• Ability to keyboard at 40 wpm.
• Ability to organize work.
• Ability to operate related equipment.
• Ability to utilize a variety of computer software applications.