Job Description

Your Opportunity:

The SHC is a full service hospital that provides service to Calgary in high need areas including Women’s Health, NICU, Emergency, Surgery and Mental Health. The SHC is more than just a “hospital.” It is a campus environment and includes inpatient, outpatient, and wellness services, as well as prevention and public health learning opportunities for the community. The campus also includes a YMCA and retail services. The SHC has four key pillars of service: Collaborative Practice, Wellness, Patient and Family Centered Care, and Innovation. These pillars are guiding the development and delivery of service of to all patients and families at SHC. Working under the general supervision of the Manager/Unit Manager and the Nurse Clinician, the Unit Clerk is primarily responsible for: Scheduling Appointments - schedules clinic appointments from incoming referrals and prepares and maintains health records and other documentation related to the patient visit. Processing and ensuring the completion of physician’s written orders for a wide variety of tests and procedures related to patient care in the Day Medicine Unit. Reception - the Unit Clerk serves as the first point of contact in matters concerning the efficient administration of the Unit. Nursing and others rely on the Unit Clerk’s knowledge of specific patient transactions and overall Unit operations. Communication of information - the Unit Clerk plays a key role in helping to foster a team environment in the Unit by facilitating communication between nursing and other health disciplines, departments, patients and families and in maintaining confidentiality of patient information. Providing a variety of clerical support duties for the Unit.

Description:

As a Unit Clerk, you will be responsible for the efficient flow of communication between health professionals, departments, patients and families while maintaining confidentiality of patient information. You will also be responsible for a variety of administrative tasks which may include reception, greeting and directing visitors, patients and health professionals, maintaining patient records and charts, transcribing and processing physician orders as well as scheduling patient tests and/or treatments. You will also be responsible for performing a range of administrative activities in support of the unit.

• Classification: Unit Clerk
• Union: AUPE GSS
• Unit and Program: Day Medicine Outpatient Clinic
• Primary Location: South Health Campus
• Location Details: As Per Location
• Multi-Site: Not Applicable
• FTE: 0.40
• Posting End Date: 26-AUG-2022
• Employee Class: Regular Part Time
• Date Available: 26-SEP-2022
• Hours per Shift: 7.75
• Length of Shift in weeks: 12
• Shifts per cycle: 24
• Shift Pattern: Days
• Days Off: Saturday/Sunday
• Minimum Salary: $25.24
• Maximum Salary: $30.68
• Vehicle Requirement: Not Applicable

Required Qualifications: Completion of Grade 12 or equivalent. Completion of an accredited Unit Clerk Course or equivalent training program. Additional Required Qualifications: Recent (within the last 2-3 years) Unit Clerk experience in an acute care setting. Experience with Clinibase, SCM and Millennium Scheduler. Working knowledge of Microsoft Office applications. Working knowledge of medical terminology. Must have excellent interpersonal skills. Must have excellent written and verbal communication skills. Must be able to work with frequent interruptions, noise and nearby distractions. Must be able to work independently & use critical thinking skills. Must be able to work in a stressful environment. Preferred Qualifications: Previous Day Medicine or Outpatient Clinic clerical experience (within the last 5 years). Customer Service related courses.