Job Description

The Underwriting Assistant will be a team player within the Underwriting Support Unit of the Property Division and will perform tasks that directly support the Underwriting team. As owner and principal facilitator of assigned accounts, the Underwriting Assistant will perform front-to-end activities throughout the life-cycle of renewal and prospect accounts from submission to expiration. These tasks will be performed with guidance from the Underwriter. The Underwriting Assistant will be engaged in ongoing development of his/her knowledge of commercial insurance related to his/her specialized line of business. UA will be expected to perform all of the following duties and responsibilities based on the requirements of the BU/LOB that he/she supports and with assistance from the underwriter where needed as part of his/her development.

• Liaise with Underwriters, Brokers and Reinsurers on behalf of the Underwriting Support Unit as needed to communicate account status and complete or follow up for outstanding subjectivities.
• Liaise with Underwriters to confirm policy issuance instructions for policies, endorsements, forms, notices, certificates, etc and effectively process coding/issuance.
• Review and Analyze informational reports to glean anecdotal information as required by Undewriters (e.g., summarize Loss Runs).
• Respond to internal and external client inquiries in a professional and timely manner.
• Act as an anchor between shared service centres and onshore Underwriting team to make sure the support to Underwriting is seamless.
• Rate premium changes for premium bearing change requests.
• Execute post-bind account management workflow and any handover to Shared Service teams.
• Quality control document output to ensure accuracy of work and that of shared services.
• Monitor the maintenance of electronic file for accounts as required.
• Maintain or exceed the company key performance indicators as required by Operations team.
• Develop strong working relationships and collaborate with Underwriters, Shared Services, and members of the Underwriting Support Unit.
• Assist with Account Receivable collections and troubleshoot as required to ensure payment received reconciles with premium bound.
• Assist with training and knowledge transfer with Shared Services.
• Potential to participate in projects where the Unit may be requested to provide Subject Matter Experts related to the Underwriting Support Unit.
• Potential to participate in projects that relate to process improvement, new system implementation or upgrade, and procedure documentation as required by the Underwriting Support Unit.
• Calculate base rating and apply experience modifications as part of Underwriting package completed by Underwriting Support Unit for Underwriter review \xe2\x80\x93 future responsibility.

You will report to the Middle Office Operations Manager.

• 
  Proficient in MS Office applications: Word, Outlook, and Excel
• Competency in Adobe Standard or similar pdf conversion tool.
• Excellent interpersonal, written and oral communication skills.
• Interpersonal skills in order to work effectively and professionally with diverse groups.
• Excellent attention to detail.
• Proven organizational and problem solving skills.
• Proven prioritization and time management skills with accurate results.
• Ability to work independent and a self-starter.
• Bilingual in English and French a must.

Education:

• Bachelor\xe2\x80\x99s degree preferred.
• 2+ years related insurance experience and/or training; or equivalent combination of education and experience, preferable in Professional related products.
• Knowledge of commercial insurance policy forms and regulatory requirements is a plus.
• CIP Designation preferred but not required.

FIND your future AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don\xe2\x80\x99t just provide re/insurance, we reinvent it. How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business property, casualty, professional, financial lines and specialty. With an innovative and flexible approach to risk solutions, we partner with those who move the world forward. Learn more at axaxl.com Inclusion & Diversity AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and a diverse workforce enable business growth and are critical to our success. That\xe2\x80\x99s why we have made a strategic commitment to attract, develop, advance and retain the most diverse workforce possible, and create an inclusive culture where everyone can bring their full selves to work and can reach their highest potential. It\xe2\x80\x99s about helping one another \xe2\x80\x94 and our business \xe2\x80\x94 to move forward and succeed.

• Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe
• Robust support for Flexible Working Arrangements
• Enhanced family friendly leave benefits
• Named to the Diversity Best Practices Index
• Signatory to the UK Women in Finance Charter

Learn more at axaxl.com/about-us/inclusion-and-diversity. AXA XL is an Equal Opportunity Employer. Corporate Responsibility At AXA XL our approach to corporate responsibility (CR) is the same as our approach to business; constantly seeking to provide innovative solutions to the world\xe2\x80\x99s most complex problems. From offering our expertise, products and services to help build more resilient communities, to advancing understanding and response to climate change, our strategy \xe2\x80\x93 Our Impact. Our Future. \xe2\x80\x93 aligns key issues that are pertinent to our business \xe2\x80\x93 climate, water and financial resilience - and contributes to AXA Group\xe2\x80\x99s purpose to \xe2\x80\x9cAct for human progress by protecting what matters.\xe2\x80\x9d.

• Climate: We\xe2\x80\x99re reducing our carbon footprint, protecting ecosystems and exploring how our business can help build a better world.
• Water: We\xe2\x80\x99re developing water resilience where it is \xe2\x80\x94 and will be \xe2\x80\x94 needed most.
• Financial resilience: We\xe2\x80\x99re helping create opportunities for the unemployed and underemployed, so they can be better prepared for unexpected changes.
• Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as our \xe2\x80\x9cHearts in Action\xe2\x80\x9d programs.

For more information, please see the Corporate Responsibility section on our website.