Job Description

Title: TOMs - Truck Team Members
Reporting to: Senior Operations Manager
Industry: Waste Management Services
Location: Office in Burnaby, BC
Compensation Plan: Starting at $18-$27/hr. (Base wage, profit share, and tips all in) with regular pay increases based on performance, sales certifications & experience.
Overview
Thank you for your interest in the Truck Team Member position at the world\xe2\x80\x99s largest junk removal company.. At 1-800-GOT-JUNK? Our truck team members play a crucial role in our success by directly engaging with our customers. Therefore, we are committed to fostering an exceptional company culture driven by performance & accountability tailored to our team\'s needs.
We approach things uniquely at 1-800-GOT-JUNK? Fraser Valley Franchise\xe2\x80\x94right down to our job descriptions. This reflects our commitment to operating in a progressive, enjoyable, and ultimately superior manner. (Pro Tip: Review this job description thoroughly)
As a rapidly expanding 1-800-GOT-JUNK? franchise, we are poised to significantly increase our operations, creating ample opportunities for our team members to advance and thrive within the organization.
Growth Opportunities
The growth of our team members is very meaningful to us. Our starting income (notice how we didn\xe2\x80\x99t say minimum wage) is $18-$27/hr, including base wage, profit share, and tips. However, that\xe2\x80\x99s just the beginning, with regular pay increases based on performance, sales certifications & experience, your earning potential is substantial. You could also become like our Managing Partner, who started as a truck team member and is now an owner-operator of the Fraser Valley franchise.
About The Company
1-800-GOT-JUNK? Is the world\xe2\x80\x99s largest company with a total of 160+ franchise locations in Canada, US & Australia.
Our Vision: We make the ordinary business of junk removal exceptional.
Our Mission: To become the first junk removal company in the world to hit $1bn in system wide revenue by 2025
Our Values:

• Passion - we take our business seriously and not ourselves
• Integrity - we say what we do and do what we say
• Professionalism - in how we represent ourselves and our brand
• Empathy - we seek to understand not just to be understood

How We\'re Different

• We offer a 4-DAY WORKWEEK to promote work-life balance.
• We believe in continuous learning, the skills that you will learn in our line of business will help you in every aspect of your life
• We believe in value based compensation, the more value you bring, the more you will be compensated

The Traits and Behaviors: Below is a description of the type of high-performing individuals we\xe2\x80\x99re looking to work closely with:

• Happy: You show up to work with a million dollar smile. You\xe2\x80\x99re friendly and personable, building strong relationships and delivering exceptional service to every customer..
• Hungry: You are obsessed with achieving & exceeding targets. You maintain high energy levels and physical fitness, embracing the challenge of hard physical work.
• Hardworking: You are reliable and committed to being part of a high-performance culture with like-minded, driven individuals.
• Hands-On: You are known for your willingness to get involved in all aspects of a task. You thrive in a fast-paced environment and can consistently deliver results quickly and accurately.
• Ownership: You take full responsibility for your goal and the plan required to achieve the target. You are the expert in your role.
• Pace: Move at the speed of business, it is neither a sprint nor a marathon but a race defined by the pace of our business, our customers and our growth.
• Intensity: We take our business seriously; we apply Focus, Faith and Effort along with our professionalism and passion to achieve exceptional results.

By aligning these traits with a performance-driven culture, we aim to build a team that excels in delivering exceptional results and continuously strives for excellence.
Your Responsibilities: You will be a part of a field team with a Senior Team Lead and other team members to support and train you through all aspects of the job.

• Customer Service: WOWing every customer with a friendly, positive attitude and exceptional service.
• Sales: You excel at conveying the value of our service to customers, maximizing every revenue opportunity. You stand out as a credible and trustworthy sales professional, distinctly different from the stereotypical salesperson.
• Truck Operations: Safe driving and loading of 1-800-GOT-JUNK? trucks with a team member (a valid standard driver\xe2\x80\x99s license is required).
• Junk Removal: Heavy and light lifting required for removal of junk from residential and commercial client locations (i.e., couches, chairs, appliances, recyclables, debris, yard, and garage junk).
• Marketing: Enthusiastically advocate for our brand to all our potential customers, suppliers, and vendors.
• Safety: Commitment to the safe & professional navigation and driving of trucks and intelligent and efficient loading & unloading of customers\xe2\x80\x99 belongings.
• Professional & Uniformed: We always wear uniforms and provide you with what you need (shirts, sweaters, coats, hats, gloves) to represent 1-800-GOT-JUNK? and make a great impression.

Skills & Requirements

• An uncanny ability to think big, start small, learn fast
• Pride - in their work and namesake.
• Purpose - has a plan for themselves.
• Organized - we don\xe2\x80\x99t need to follow up with your work, it just always gets done.
• Soft skills such as hospitality and fast customer service.
• Excellent verbal and written communication skills.
• Extremely punctual and reliable.

• 18+ years of age (for insurance purposes).
• A valid standard driver\'s license and clean driving record (past 3 years).
• Available 1 day over the weekends.
• Reliable, hard-working, and a great attitude!
• Previous customer service, labor, or sales experience is an asset (but not required).
• Able to lift 50lbs repeatedly.

How to Apply
If you\xe2\x80\x99re ready to apply, please complete the application process. WE MOVE FAST, successful applicants will hear from us within 2 business days. We conduct onsite or remote interviews at your earliest convenience and extend job offers within 24-hours of successful interviews.

1-800-GOT-JUNK?