Job Description

Rate of Pay: $22.00/hr



Goodwill is hiring, join our growing organization today! We are looking for people just like YOU!



The Truck Driver /Donation Attendant is responsible for providing world-class customer service, both in pick-up and delivery of goods as well as donation handling duties in store, while ensuring a Healthy and Safe working environment.



If you have a passion for thrifting, making a difference in your community, helping people and the environment - come join Goodwill! We are a diverse and inclusive team dedicated to improving the lives of others through our mission of WORK.



We welcome all backgrounds, knowledge, abilities, and perspectives. No experience is needed as we will help train, coach, and support your path of success. We welcome newcomers to the region to apply. Grow your career, skills and reach your full potential.

About Us

Goodwill Industries, Ontario Great Lakes is a leading non-profit organization committed to changing lives and communities through the power of WORK. Ready to work or not, a job at Goodwill is a path to work readiness. Our organization strives to create a workplace which is welcoming and respectful to all where every employee and member feels valued and supported

Mission:

Changing Lives and communities through the power of WORK.

Vision:

Everyone is working and thriving in sustainable communities.

Values:

I

nclusion: Embracing all people equally

C

ompassion: Serving with heart

A

spiring Workforce: Together changing lives through the power of WORK

R

espect: Embracing diversity, upholding all people with dignity and trust

E

mpathy: Ability to walk in each other's shoes

Why You Will Love Goodwill:

Competitive Compensation Package includes:


Benefits (dental/health) available for full-time and some part-time positions (based on hours worked). Registered Pension Plan opportunity for various roles. Special employee sale days and discounts.

Exciting career training and coaching:


Equitable access to skills training & coaching, scholarships, and educational credentials.

Supportive Life and Work Opportunities:


Personal and professional development support with Life Coach & Employee Assistance Program. Work-life balance (we provide flexibility in scheduling your shifts) Building a workforce which reflects the diversity of the communities in which we live.

We have an amazing team and workplace:


Employer of choice across Southwestern Ontario who meets the Federal Government's 50/30 challenge for diversity in leadership. Commitment to accessibility and mobility (various walking devices and wheelchair accessible work locations). Mission-driven organization committed to the Power of Work. Environmentally committed to meeting our goal of zero waste on planet earth. Respectful, fun, and supportive team and leadership. Accredited through CARF International.

What You Will Do:

Follow all work instructions and policies laid out by Goodwill Industries, as well as all legislative rules and regulations laid out by the Ontario Ministry of Transportation, the Ontario Ministry of Labour, and other relevant laws, and acts (e.g.: The Smoke Free Ontario Act prohibits use of tobacco inside a vehicle). Follows the Customer Care Cycle (I Care) consistently providing world class customer service to all customers, internal and external, of Goodwill. Complete scheduled tasks, hours, and duties as assigned by the Manager, Port Elgin Communiy Store. Ensure safety and good operating condition of the truck by completing pre-trip inspections, checking oil and fuel levels. Notify the Manager, Port Elgin Community Store immediately of any maintenance issues. Complete Hours of Service (HOS) log sheet and Driver Daily Report and submit to Manager, Port Elgin Community Store. Drive and work in a safe, professional, and courteous manner both on the road and at all Goodwill facilities. Wear proper Personal Protective Equipment (PPE). Load trucks and/or trailers with: required dunnage, blue boys, totes, mail, pallet boxes, danducs and any other materials that need to be delivered. Complete the unloading of trucks and/or trailers at the Port Elgin Goodwill Retail Store and Kincardine Attended Donation Centre (ADC). Pick up donations, blueboys, totes, mail, pallet boxes, danducs, furniture, TVs, and other goods. Use tools and equipment to safely and efficiently load/unload trailers, including but not limited to wheel chocks, pallet jacks, hand carts, lift plates, tailgates, and jack stands. The Driver must never use tools or equipment that they have not been trained to use. Ensure that the truck is kept clean and tidy for the next Driver to use. This includes the interior of the truck, the exterior of the truck/trailer, and inside the truck/trailer boxes. Perform other related activities as necessary or as assigned. Perform all duties within the framework of the Guiding Principles, River system business model and Standard Operating procedures. Follows the Customer Care Cycle (I Care) consistently providing world class customer service to all customers, internal and external, of Goodwill. Be actively involved in ensuring the health, well-being and safety of themselves and their team. Conduct work activities safely and in accordance with Health and Safety legislation and Goodwill, Ontario Great Lakes Health and Safety policies, procedures, and program. Maintain a neat, clean, organized, and safe facility, including but not limited to the Donation Attendant workspace and surrounding area. Provide exceptional customer service to donors. Assist donors with their donations. Accurately sort donations into categories. Maintain an accurate written record of donor counts. Adhere to guidelines of accepted donations to minimize organizational waste. Whenever possible educate the donor about the reasons we are unable to accept a donation and offer alternative drop off locations. Transport sorted donations to the appropriate pricing or sorting workstations. Retrieve emptied equipment from the pricing and sorting workstations. When necessary, transport garbage and dispose of into the appropriate bins Perform other related activities as necessary or as assigned.

What We Are Looking For:

Excellent organizational skills Basic math skills, attention to detail and accuracy Active listening Problem solving and decision making Enthusiasm & Initiative Ability to work in a Team environment Experience working with the public and in a Customer Service role Experience working with material moving equipment High school diploma an asset. Class "G" license is a must. Clean Driver's Abstract/CVOR (as determined by Goodwill). Experience working with the public. Customer Service experience is an asset.

Grow Your Career in Similar Roles:

Retail Production Associate

Retail Sales Associate

Keyholder

Shift Supervisor

Assistant Manager

Store Manager


Goodwill Industries OGL thanks all applicants in advance. Only those candidates selected for an interview will be contacted. We are an equal opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes, and work environment in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). We will be happy to work with applicants requesting accommodation at any stage of the hiring process.



APPLICATION DEADLINE: August 20, 2025.