Truck Dispatcher

Kamloops, BC, CA, Canada

Job Description

About Us

Stromsten Transportation Group began with humble roots and has grown into one of the most trusted and recognized names in the trucking industry. We specialize in providing reliable, hassle-free transportation solutions for the construction, oil and gas, and mining sectors.

Our diverse fleet of trucks ensures that both large and small contractors have access to the right equipment for the job, supported by the systems and processes necessary for successful project execution. Whether it is a local delivery or a complex out-of-town haul, we are committed to delivering with precision and professionalism.

As a family-run business, we take pride in building strong, lasting relationships with our clients. Communication, transparency, and integrity are the cornerstones of how we operate. We believe that by working closely with our partners, we can achieve outstanding results together.

Position Overview

We are seeking a highly organized and detail-oriented Dispatcher to join our team and help ensure the efficient and safe operation of our fleet. In this fast-paced role, you'll be responsible for coordinating drivers, managing schedules, and maintaining clear communication with clients and internal teams. You'll play a key part in tracking bin movements, resolving logistical challenges, and keeping accurate records for compliance and billing. The ideal candidate thrives under pressure, communicates effectively, and is comfortable using tracking systems and spreadsheets. If you're a proactive problem-solver who enjoys working in a dynamic environment, we'd love to hear from you.

Key Responsibilities

Schedule and dispatch drivers, trucks, and equipment for local and out-of-town hauls. Act as the primary point of contact for drivers and clients, providing clear instructions and updates. Monitor driver progress, resolve scheduling conflicts, and address unexpected delays or breakdowns. Track and report compliance of safety regulations, hours-of-service requirements, and company policies. Maintain accurate records of routes, mileage, and fuel usage. Coordinate with management to meet project deadlines and optimize fleet utilization. Handle emergency calls, after-hours concerns (on rotation if needed), and provide solutions under pressure. Support administrative tasks such as preparing reports and updating data. Coordinate and oversee daily trucking operations Dispatch drivers, assign loads, and monitor progress Ensure compliance with all safety, legal, and company requirements Communicate effectively with drivers, customers, and management Troubleshoot and resolve issues as they arise

Qualifications

Strong knowledge of transportation regulations, safety standards, and hours in service rules. Excellent communication skills. Both verbal and written, with a client care focus. Ability to multitask, prioritize, and adapt quickly in a high-pressure environment. Proficient with ELD/GPS tracking programs, and Microsoft Office. Must display strong problem-solving skills with attention to detail and accuracy. A team player with the ability to build strong working relationships with drivers and clients. Knowledge of trucking regulations and fleet management systems is an asset

Performance Expectations

Maintain professional communication with drivers, contractors, and management. Demonstrate sound judgment and decision-making under pressure. Uphold Stromsten Transportation Group's values of communication, transparency, and integrity.

What We Offer

Opportunity to grow within a well-established, family-run company. Supportive team environment focused on safety, efficiency, and professionalism. The chance to play a key role in a growing company serving the construction, oil and gas, and mining industries.

Compensation & Benefits

Salary: $65,000 - $85,000 annually, depending on experience Bonus Structure: Up to $12,000 annually, based on performance targets being met Health & Dental Benefits: Comprehensive package, 100% paid by Stromsten Paid vacation and statutory holidays Opportunities for growth within a rapidly expanding company
Job Types: Full-time, Permanent

Pay: $65,000.00-$85,000.00 per year

Benefits:

Casual dress Dental care Disability insurance Employee assistance program Extended health care Life insurance On-site parking Paid time off Vision care
Work Location: In person

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Job Detail

  • Job Id
    JD2686265
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Kamloops, BC, CA, Canada
  • Education
    Not mentioned