Job Description

We're a growing, modern dental practice known for delivering exceptional patient care with warmth, clarity, and efficiency. We're looking for an experienced

Treatment Coordinator

who thrives on building trust, guiding patients through their care journey, and ensuring every visit runs smoothly.

What You'll Do

Welcome and support patients with empathy and professionalism Present treatment plans clearly, helping patients understand their options and maximize insurance benefits Send and receive predeterminations and audit insurance options to ensure accuracy before appointments Coordinate scheduling and financial arrangements for a seamless patient flow Follow up on consults where treatment wasn't reserved and re-engage patients with confidence and care Track and follow up on outstanding treatment in the system to support patient health and practice goals Partner closely with the clinical and front office teams to maintain clarity, communication, and consistency Monitor case acceptance and contribute to practice growth through proactive follow-up and relationship building

The Right Fit

You genuinely enjoy connecting with people and helping them say "yes" to their health You're confident discussing treatment and financials while maintaining compassion and integrity You thrive in a structured, team-oriented environment where everyone contributes to shared success You bring organization, accountability, and a positive, proactive attitude every day

Qualifications

Previous experience in a treatment coordinator or patient care role is a benefit Strong knowledge of dental terminology, insurance coordination, and treatment presentation Experience with dental software (Dentrix, Open Dental, or similar) Excellent communication, follow-up, and time management skills High-level communication skills, very warm High emotional IQ

Why You'll Love Working Here

Supportive, growth-minded team that values clarity and collaboration Modern digital practice with systems that make your job easier Competitive pay, benefits, and opportunities for development
If you're ready to be part of a practice that values excellence, integrity, and patient relationships -- we'd love to meet you. Check out our website and instagram @bowtraildental

Job Type: Full-time

Pay: $25.00-$33.00 per hour

Expected hours: 32 per week

Work Location: In person