Job Description

About Us

We are a specialized dental office that provides various levels of sedation and anesthesia for patients undergoing dental treatment.

Job Overview

We are seeking a dedicated and organized Treatment Coordinator to join our dental practice. The ideal candidate will serve as the primary point of contact for patients regarding treatment plans and financial arrangements. This role is essential in ensuring a smooth patient experience and supporting the clinical team. Candidates with experience in electronic medical records, and have a strong communication skill will thrive in this position.

Duties

Act as the liaison between patients and the clinical team to explain treatment options and procedures Review treatment plans with patients, ensuring understanding of procedures and financial commitments Manage/track medical consultation requests Verify insurance benefits and assist patients with financial arrangements Maintain accurate records and documentation of patient interactions Follow up with patients regarding outstanding treatments or payments Assist in managing patient flow to optimize office efficiency Provide excellent customer service to enhance patient satisfaction and retention

Requirements

Knowledge of medical terminology and dental terminology preferred Prior experience working in a medical or dental office setting is highly desirable Familiarity with dental software systems is essential Strong organizational skills with attention to detail Excellent communication and interpersonal skills to effectively interact with patients and staff Office experience demonstrating proficiency in administrative tasks is preferred Ability to handle sensitive information discreetly and professionally Positive attitude, team-oriented mindset, and a commitment to providing outstanding patient care
Job Type: Full-time

Pay: $27.00-$32.00 per hour

Expected hours: No more than 37.5 per week

Work Location: In person