Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience: Experience an asset
Asset languages
Mandarin Cantonese
Tasks
Manage difficult situations with customers Perform general office duties Sell travel products and travel insurance Attend to cancellations and schedule changes Make transportation and accommodation reservations using computerized reservation and ticketing system Provide travel information to clients regarding destinations, transportation and accommodation options and travel costs, and recommend suitable products
Certificates, licences, memberships, and courses
Travel Industry Council of Ontario (TICO)
Computer and technology knowledge
Galileo Amadeus Apollo MS Office Sabre
Travel bookings
Leisure travel Cruise ship
Work conditions and physical capabilities
Tight deadlines Attention to detail Sitting Work under pressure
Personal suitability
Client focus Efficient interpersonal skills Excellent oral communication Initiative Team player
Screening questions
Are you currently legally able to work in Canada? Do you have previous experience in this field of employment? Do you have the above-indicated required certifications?
Health benefits
Dental plan Health care plan Vision care benefits Work Term: Permanent Work Language: English Hours: 84 hours bi-weekly
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