Introduction: Advance Travel is a travel agency with many years of rich travel experience. We are headquartered in Halifax, Nova Scotia. Our company serves the Chinese community throughout Canada and has a good reputation. Advance means that the company is constantly improving and reaching a higher level. Our company and all staff are committed to bring the most professional and high-quality travel services to all customers. As we are enriching our tour products, we are now hiring a tour clerk supervisor who has experience in tour consulting and routine design, travel planning, maintaining sustainable client relationship and supervision of the tour clerk\xe2\x80\x99s work etc. Industry: Tourism/Hospitality Duties/Responsibilities: \xc2\xb7 Establish work schedules and procedures and co-ordinate activities with other work units or departments \xc2\xb7 Review clerk\xe2\x80\x99s work and review the travel plan. Amend travel plan when needed \xc2\xb7 Make tourist travel plan, design routes, arrange ground reception groups; \xc2\xb7 promote the company\'s tourism products, special routes, and completing the tour contracts with clients; \xc2\xb7 Answer customer inquiries and provide information on food, accommodation, travel, shopping and entertainment; \xc2\xb7 Develop new customers, expand business with old customers, establish and maintain customer files; \xc2\xb7 Maintain customers and maintain good relationship; \xc2\xb7 Handle travel complaints from customers. \xc2\xb7 Hire and train staff in job duties, safety procedures and company policies \xc2\xb7 Ensure sufficient work materials and supplies, and professional content on posters. Compensation: $22-$25 per hour, 35 hours per week from Monday to Friday, full time and permanent job Work experience: At least two year experience in tour consultant and office work. Position Description / Qualifications College Degree in business, commerce, or another discipline relevant to the travel industry. Advanced interpersonal, verbal, and written communication skills. Strong organizational and time management skills. Demonstrated proficiency in Microsoft Office including Word, Excel, PowerPoint, etc. Experience building and strengthening relationships with external partners. International travel experience (preferred but not required). Language: Mandarin and English(Cantonese is an asset but not required) Work Location: Brookline Properties Ltd. 216 - 35 Bloom Lane, Bedford, Nova Scotia, Halifax, Canada, B4B 2E6 How to apply: Please send your resume and cover letter to the email advancetravelhr@gmail.com. No walk in and phone call is accepted for application. The eligible applicants will be contacted by email. Canadian citizen and permanent resident will be given priority. Job Types: Full-time, Permanent Salary: $22.00-$25.00 per hour Schedule:

• Monday to Friday

Ability to commute/relocate:

• Bedford, NS: reliably commute or plan to relocate before starting work (required)

Experience:

• Customer service (preferred)

Work Location: One location