Travel Agent
Edmonton, AB, Canada
Job Description
Tasks
- Investigate new travel areas, hotels and other amenities
- Manage difficult situations with customers
- Perform general office duties
- Sell travel products and travel insurance
- Provide customers with travel information and other details such as regulations, duty free allowances, health risks and requirements, attractions and special events
- Calculate costs, process refunds and attend to other financial transactions
- Attend to cancellations and schedule changes
- Develop contact lists
- Make transportation and accommodation reservations using computerized reservation and ticketing system
- Provide travel information to clients regarding destinations, transportation and accommodation options and travel costs, and recommend suitable products
Computer and Technology Knowledge
- MS Office
Travel Bookings
- Business travel
- Individual travel
- Group travel
- Domestic travel
- International travel
Work Conditions and Physical Capabilities
- Repetitive tasks
- Attention to detail
- Sitting
- Work under pressure
Personal Suitability
- Client focus
- Effective interpersonal skills
- Excellent oral communication
- Flexibility
- Initiative
- Organized
- Reliability
- Team player
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Job Detail
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Job IdJD2009324
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationEdmonton, AB, Canada
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EducationNot mentioned