Job Description

CN brings new and exciting challenges daily. If you are interested in growing your career and building an environment where you\'re part of making sure our business is running optimally and safely-helping keep the economy on track, this is the opportunity for you. You will be able to thrive in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters.

Job Summary

The Transportation Supervisor - Rover may be called in to work a local terminal or a remote location (line points) and will directly oversee customer and main line operations plans. The incumbent will manage the day to day operations of a 24/7 function. In addition to Transportation Supervisor duties, the roles designated as Rover will form part of a \xe2\x80\x9cGo-Team\xe2\x80\x9d that will be deployed to locations across the network on short notice, ensuring traffic fluidity across the Region. This support could include Supervisory, Administrative, and other Operations-type duties to support our local Operations teams at destination. Candidates in these roles will gain an understanding of multiple locations and territories.

Main Responsibilities

Safety Orientation, Understanding, Compliance and Enforcement

• Understand the organization, operational rules and regulations
• Coach and train unionized employees on safe and productive work procedures
• Build safety compliance and improve safety results through regular safety observations; provide feedback (positive and constructive) to subordinates and take action on non-compliant behaviour
• Ensure safe operation as measured by accidents and incidents and employee injuries
• Achieve weekly and monthly safety observation expectations and objectives in regards to the safety management plan
• Respond and provide support to the Transportation Manager and Assistant Superintendent for crossing accidents and incidents or site of an injury to support employee reaction, work with police and manage the site until the track and service have been restored
• Responsible for the draft submission of accident and injury investigation close out
• Respond and provide support to the Transportation Manager and Assistant Superintendent for a dangerous good incident or leak in a yard, liaise with the Dangerous Goods Officer and ensure employee and public well-being is upheld
• Train, audit and enforce Standard Operating Procedures
• Play a role in the investigation of accidents and incidents

Problem Solving and Decision Making

• Understand our internal systems, process, policies and procedures for solving issues and making decisions (Training will be provided)
• Maintain teamwork and order amongst staff, contractors, and internal clients by acting with a sense of urgency and respond to issues as they may arise
• Use operational data in CN systems to identify opportunities to improve asset utilization and service reliability, taking action for own territory and making recommendations to CN\'s network implication
• Oversee crew utilization, track deadheads, recrews and labour costs as well as improve the operations and cost control in conjunction with the Transportation Manager and Assistant Superintendent for the terminal
• Set recover plans for service exceptions in conjunction with Rail Traffic Control (RTC) centre, Transportation Manager and Assistant Superintendent
• Responsible for overseeing accurate timely reporting of delays and identifying ways to reduce delays, managing, monitoring and improving Initial Terminal Delay and Final Terminal Delay

Planning and Organizing Workload

• Understand service design and support tools in order to plan and organize workflow (Training will be provided)
• Work with rail traffic control to manage train line ups and train meets to predict estimated time of arrival and train crew needs
• Manage crew productivity against switching standards, recommend improvements when appropriate
• Keep track of the yard status, service commitments, old dates, inbound arrivals, process traffic to reduce dwell, and ensure train connections and departures meet the service plan
• Determine best opportunity to move traffic against multiple demands
• Give recommendations to cost control and asset utilization in all planning and implementation
• Monitor customers service plan and adjust

General Leadership and Supervisions of both Union Workforce

• Understand the organizations desired leadership behaviours, communication expectations and enforcement of the collective agreement
• Communicate company goals and policies to create clear understanding of direction and expectations to unionized employees
• Conduct investigations per collective agreement and issue discipline with support from Trainmaster or Assistant Superintendent as well as Labour relations
• Develop and sustain the right employee behaviours with feedback, recognition, reinforcement and coaching
• Process the administration leave of absence and time off requests (varies depending on location)

Performance Management, Training and Onboarding

• Evaluate employee performance and review performance expectations, actual performance, and overall performance ratings
• Conduct onboarding conversations to ensure employees are adopting proper work practices, and have the knowledge, tools and understanding to perform their job safely and efficiently
• Identify and coach performance deficiencies, and take action to build required behaviour
• Share best practices, information, operational concerns and company information in order to create transparency and clear understanding of company direction and expectations

Working Conditions

The role has irregular hours and multiple work locations across our Canadian network (including nights, weekends, holidays). The incumbent will work in a combination of an office environment and the outdoors in various types of weather and environmental conditions. The role requires travel for company business without advance notice which may include responding to unexpected emergency or urgent situations. The Transportation Supervisor/Rover has an overall commitment to safety, while working in conjunction with collective agreement.

Requirements

Experience

Industrial Work

• Industrial work experience demonstrating progression of responsibility and complexity in a safety-compliant environment
• Completed or close to completion of CN conductor qualifications
• 4 years of supervisory experience - management or with unionized employees*

*Any experience for these above would be considered as an asset

Education/Certification/Designation

• High School Diploma
• Valid Driver\'s Licence
• Certified Conductor or Locomotive Engineer*
• Degree in Business or Logistics*

*Any education for these above would be considered as an asset

Competencies

• Knows the business and stays current with industry trends to elevate expertise and work
• Tracks metrics to achieve ambitious targets and holds self accountable to meet performance expectations
• Inspires others with impactful communications and adapts well to its audience
• Makes informed and timely decisions to succeed
• Shows initiative and empowers others to raise our collective game
• Improves processes on a continuous basis to enhance safety, security and to reduce CN\'s environmental footprint
• Identifies risks and anticipates impacts to ensure a safe and secure environment
• Time management
• Project management

Technical Skills/Knowledge

• General Microsoft and computer skills; especially: Excel, Word, SRS, SAP, PAP, Applications such as RTBI, DataCity, SmartYard
• Comprehensive knowledge of safe rail operating practices

About CN

As a leading North American transportation and logistics company, CN is a true backbone of the economy. With a team of approximately 25,000 railroaders, our focus is on moving both our company and the economy forward. We transport US$200 billion worth of goods annually for a wide range of business sectors from resource to manufactured products to consumer goods, across a 20,000-mile network spanning Canada and mid-America. CN is the only Canadian company listed in the Transportation and Transportation Infrastructure sector of the Dow Jones Sustainability World Index (DJSI). Launched in 1999, the DJSI World represents the gold standard for corporate sustainability. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results.

CN is an employment equity employer and we encourage all qualified candidates to apply. We thank all applicants for their interest, however, only candidates under consideration will be contacted. Please monitor your email on a regular basis, as communication is primarily made through email.

Canadian National Railway