Req #
WD00088157
Career area:
Services
Country/Region:
Canada
State:
Ontario
City:
Markham
Date:
Thursday, September 11, 2025
Working time:
Full-time
Additional Locations
: Canada - Ontario - Markham
Why Work at Lenovo
We are Lenovo. We do what we say. We own what we do. We WOW our customers.
Lenovo is a US$69 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world's largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo's continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).
This transformation together with Lenovo's world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.
Description and Requirements
Responsibilities:
Lead and/or assist in leading transition activities from contract signing to service delivery.
Work with internal, client and supplier subject matter experts to identify and prioritize risks, assumptions actions, issues and decisions
Review of project activities to confirm/validate time frame, quantify challenges and define limitations and corresponding risk mitigation tactics
Create and manage project deliverables, milestones and required tasks per the schedule
Preparation of project status reports, keeping stakeholders of all levels informed of project status and related issues
Coordination of and response to requests for changes from the original specifications
Partnering with other functional areas to drive project activities and keep the team aware of customer issues, potential risks and resolving conflicts
Following established standards and procedures for project reporting and documentation
Building and maintaining positive working relationship with vendors and external/internal customers
Required Skills/Knowledge:
Demonstrated experience acting as the liaison between business and IT stakeholders with communication skills to speak appropriately to both parties (translating technology to the business and vice versa)
Experience in full life-cycle project development including requirements, design, development, testing and roll-out
Demonstrated experience in analyzing a business issue and developing a future state recommendation
Strong Project Management skills; expert in organizing, planning and executing large-scale projects from start through implementation;
Ability to analyze project needs and determine resources needed to meet objectives
Excellent communication, organizational, leadership, time management, and solution-oriented skills
Highly developed skills in using MS Office Suite applications including:
+ Project
+ Visio
- Understand and Create Process Flows (Swim lanes, flowcharts)
- Understand and Create Technical Diagrams
+ Excel
- Import from different sources of data
- Data Analysis using charts, pivot tables, filters and rules
- Knowledge of basic to advanced Excel functions Ability to set agendas and facilitate meetings, while focusing in on critical path discussion topics and necessary decisions
Strong negotiation ability and attention to detail
Strong understanding of Transition Management principles, procedures and best practices
Strong customer focus and ability to manage customer expectations
Excellent oral and written communication skills, as well as the ability to present and explain technical and business information to executive stakeholders
Strong teamwork and interpersonal skills
Worked with customers to develop solutions to complex business problems
Experience working with vendors
Multi-tasking and time-management skills, with the ability to prioritize tasks.
Highly organized and detail-oriented.
Excellent analytical and problem-solving skills
Ability to work independently with little supervision
Ability to work in a virtual team which may work across distance (remote), cultures and time zones, in a matrix with multiple reporting lines
Ability to travel up to 50% - as needed by customer
5+ years of progressive broad-based information technology and business experience
Bachelor's degree in Computer Science, Business Administration, Engineering or related discipline with an information technology focus (Master's degree highly desirable)
External project management certification such as Prince2, Six Sigma, CAPM/PMI or other project management certification is preferred
ITIL Foundation Certified is required.
At Lenovo we're proud to be an equal opportunity employer. Applications from people with disabilities are welcome!
About Lenovo Services
We think and act differently!
Lenovo Services is shifting its focus from hardware to a solution driven company with the customer in the centre of attention. The Services portfolio for PC products brings end-to-end solutions that span the lifecycle of Lenovo customers' systems, helping them maintain, protect, support, connect, manage and eventually, dispose of their assets in an environmentally sound and cost-effective way. Lenovo Services offer world-class services and support across all Lenovo products and market segments for both Think as well as for Idea and Lenovo branded hardware products.
Be one of the changemakers. Join Lenovo!
About Lenovo
Lenovo is a $46 billion global Fortune 500 company and leader in providing innovative consumer, commercial and enterprise technology. Our portfolio of high-quality, secure products and services covers PCs, workstations, servers, storage, smart TVs and a family of mobile products like smartphones, tablets and apps. Everyone here at Lenovo is an integral part of the company, working together, across continents, cultures and innovations, all comprised in a friendly, fast-paced, work environment that focuses on one common goal: to be known as the best in what we do.