Job Description

Transit Operator

Job Profile:

Join Roam - the Bow Valley's award-winning transit provider!





Roam Transit, otherwise known as the Bow Valley Regional Transit Services Commission (BVRTSC), is a vital regional transit provider dedicated to offering sustainable, reliable, and accessible public transit throughout the Bow Valley - connecting Banff, Canmore, and Lake Louise.





Roam Transit is committed to supporting both residents and visitors by delivering year-round and seasonal transit services to those wishing to explore the Bow Valley region without the use of a private vehicle. The organization plays a critical role in enhancing mobility, reducing environmental impact, alleviating traffic congestion, and improving the overall transit experience across the region.

What We're Looking For:

Roam Transit is seeking Transit Operators for the upcoming 2026 season! Reporting to the Operations Manager, Transit Operators are responsible for the safe operation of a variety of transit vehicles and must follow schedule guidelines, sometimes under adverse weather and traffic conditions and challenging circumstances. Transit operators are required to learn and follow all of Roam Transit's safety and operational procedures.



Responsibilities:


Provide excellent customer service to all customers of BVRTSC Operate all Roam Transit buses and vehicles in a safe, courteous manner Accept fares according to the fare schedule Provide reliable and efficient public transit service Attend all required training and staff meetings as requested Communicate clearly and efficiently with operations team when required Perform all Pre & Post Trip requirements and report any issues to dispatch Report all required accidents and incidents as per policies and procedures Properly operate all the electronic technology applications on the bus Responsible for the wellbeing of the bus and passengers at all times during your shift Additional related tasks as required

Qualifications:

Education Requirement:



High School Diploma required.




Experience:


Applicants are required to have a minimum of a Class 5 Licence Class 1 and 2 will be considered an asset Q endorsement (airbrakes) considered an asset Minimum 2 years customer service experience Previous transit experience is considered an asset




Knowledge, skills, and abilities:


Must be able to communicate clearly and effectively in English Ability to speak a second language will be considered an asset Ability to handle cash and operate electronic equipment Familiarity with the Roam public transit service considered an asset Customer service focused with an ability to work professionally with the public Knowledge of the Bow Valley area considered an asset Ability to handle stressful situations in a composed manner Ability to work both in a team and independent environment




Other Requirements/Conditions:



Minimum of 18 years of age Must have a valid Alberta Driver's Licence and clean drivers abstract. (No more than 3 demerits in the past 2 years) Must be legally able to work in Canada. Must submit a clear Criminal Record Check with a Vulnerable Record Check Must be able to obtain all the necessary operating licenses and permits to legally operate a municipal transit bus Must be able to work shift schedule which includes evenings, weekends, Statutory holidays, early mornings, and late nights Must have reliable transportation to and from both Banff and Canmore Transit Operators are required to be flexible and work various shifts (day shifts, evening shifts, and weekends)




Compensation & Benefits:


$29.00/hour - Trainee - Class 2 $30.00/hour - After first in-service shift - Class 2 Health Spending Account (after 30 days) Yearly cost of living wage increase Active living purchase assistance program Roam public transit pass Cell phone contribution Opportunity to explore all the views the Bow Valley offers

Please note that all applications will be considered for all future full time, part time, and seasonal positions for Transit Operators.

Want to learn more about what it's like to work at Roam? Click the link below to hear directly from our team about why they love being part of our organization: https://roamtransit.com/about-us/careers/

How to Apply:

Please apply through our online application portal Bamboo HR:https://roamtransit.bamboohr.com/careers/58

At Roam Transit, we are proud to be an equal opportunity employer. We are committed to building a diverse, inclusive, and respectful workplace where everyone can belong, feel valued, and supported.




Guided by our core values of passion, resourcefulness, kindness, and inclusivity, we celebrate the unique experiences and perspectives that each team member brings. At Roam Transit we aim to create a workplace culture as diverse as the communities we serve, where equality and inclusion are achievable for all. This commitment extends to both our employees and the communities in the Bow Valley who rely on our services daily. We believe our work environment celebrates the individuality of all team members, while fostering collaboration that allows everyone to thrive. Our approach to inclusion is woven into every part of our organization, from the training we provide to the policies we uphold and the way we make decisions, empowering our team to deliver safe, efficient, and accessible transit for all who live, work, and visit here. In a region as naturally diverse as The Bow Valley, we believe our workplace should reflect the same vibrancy.






All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by applicable law.






If you require accommodation during the recruitment or interview process, such as accessible parking, additional time, or receiving written interview questions in advance, please contact our HR team at michelle.horbay@roamtransit.com We are happy to work with you to ensure accessibility and a positive candidate experience.






We appreciate all applications and thank you for your interest in joining Roam Transit. Only those selected for an interview will be contacted.