Job Description

Location:

Grand River Regional Cancer Centre

Work Type: Temporary Full Time Transformation Specialist - until May 2026

Location: WRHN @ Midtown (formerly Grand River Hospital, KW Campus)

Home to seven regional programs and comprehensive health-care services, Waterloo Regional Health Network (WRHN, pronounced wren) is committed to meeting the current and emerging needs in Waterloo-Wellington and beyond.


WRHN is redefining the health-care experience through collaboration and innovation, addressing barriers to access, advancing care delivery, and setting new standards in compassionate, empowered community-driven health care.


At WRHN, every patient is at the centre of everything we do as we strive to improve lives, inspire healing, and build healthier, stronger communities. By listening to patients and partners, we strive to connect communities to the right care, at the right place, and at the right time.

Please Note:

New employees must provide documentation/proof of COVID-19 vaccination status, a 2-step TB test, as well as proof of immunity to measles, mumps, rubella, and varicella (chickenpox) prior to their start date at Waterloo Regional Health Network (WRHN). New Employees will require clearance from Employee Health, Safety and Wellness before they are able to begin any position within WRHN.

Position Summary

:


WRHN has embarked on a clinical transformation that will change the way we engage with our patients and how we work with one another across the Oncology program. This position functions to support the build and implementation of the Regional PowerChart Oncology by acting as a key change agent within clinical/services/administrative departments and regional hospitals to execute on process re-design, end-user education and adoption. The Regional PowerChart Oncology project encompasses the build, test and implementation of all supporting non-chemotherapy power plans and chemotherapy regimens (including associated documentation and integrated workflows) to support the organization's Oncology program.


The Transformation Specialist will function as a bridge between the PowerChart Oncology project team, the Oncology Program and Regional L4 Hospitals, by working directly with stakeholders to successfully build inter-professional and inter-departmental relationships. The Transformation Specialist, in partnership with the project team, will provide leadership to successfully execute on noted project deliverables by driving clinical adoption of the PowerChart Oncology module and functionality to achieve benefits realization. This is a critical role within project, as the Transformation Specialist will function as a key liaison between clinical operations and other internal stakeholders.

Responsibilities:

Responsibilities include but are not limited to the following:


Provides leadership to successfully build relationships between the project team and the specific clinical/administrative practice area Leads active inquiry to identify requirements to support workflows/configuration required in the Regional PowerChart Oncology module (module represents a key aspect of the HIS solution) Provides leadership to regional project working groups to document current workflow and support creation of new Cerner Power Chart oncology workflows Liaise with internal and external stakeholders as applicable Advocates for clinical/administrative requirements that support the strategic development of the associated HIS functionality Recommends clinical/administrative requirements, user preference and results of workflow analysis in software and technical development of the PowerChart Oncology Module (HIS) Collects information regarding HIS enhancements Reviews software functionality Analyzes and interprets clinical requirements and expected outcomes Produces clear recommendations that contribute to design decisions Conducts/coordinates user acceptance testing Works with developer/configuration/build resources (both internal and external) to manage deliverables Supports implementation of software into production Promotes awareness of HIS by using targeted communication techniques in accordance with the stakeholder engagement/communication plans Works within the milieu of the clinical program/administrative department Supports change management within the clinical program as applicable (to be reviewed with lead TS and Project Manager) Assists with the coordination of stakeholder communications, content creation and audience analysis Recognizes, manages, escalates and mitigates risk Creates mechanisms for staff to identify operational efficiencies and quality improvement Identifies improvement needs Contributes to the design, execution, and evaluation of educational supports Contributes to the training and education requirements for user adoption and sustainability Applies principles of adult learning, coaching and mentorship Conducts classroom training (if applicable and planned accordingly with project management) Makes recommendations related to the build and testing of e-learning applications

Position Requirements:

Diploma/Degree in healthcare related discipline

3-5 years related health care experience

Experience in an outpatient Oncology setting an asset

Knowledge of OH-CCO data-book and data reporting an asset

Previous experience in health informatics an asset

Knowledge of the Cerner Millennium application an asset

Demonstrated knowledge and application of the principles of adult learning

High level of initiative, decisiveness and business acumen

Ability to relate to individuals and manage stakeholder expectations

Strong interpersonal, communication, facilitation and group process skills

Effective presentation skills

Demonstrated initiative, independent thinking and creative problem solving

Demonstrated critical thinking and decision making

Conflict management skills

Demonstrated experience working across a health care organization

Ability to work effectively both independently and as part of a team

Demonstrated knowledge and application of change management theory

Knowledge of project management

Ability to organize, prioritize and balance work

Strong adaptability to rapidly changing environments and demands

Sound knowledge and experience in performance measurement

Proficient in MS Office Suite including MS Word, Excel, MS Project, MS Visio and SharePointTM

Occasional travel to hospitals in Guelph, Fergus and Mt. Forest will be required

Preferred Requirements:

Application Instructions:

EMPLOYEES OF LEGACY ST. MARY'S GENERAL HOSPITAL ARE REQUIRED TO SUBMIT THEIR APPLICATION ELECTRONICALLY USING INFOR.

As per the collective agreement, the internal recruitment process will be completed prior to the consideration of external applications.

Waterloo Regional Health Centre is committed to fair and equitable employment and in our recruitment and selection practices. We strongly believe in inclusion and diversity within our organization, and welcome all applicants including, but not limited to racialized communities, all religions and ethnicities, persons with disabilities, LGBTQ2S+ persons, Indigenous people, and all others who may contribute to the further diversification of our Hospital community. We are committed to providing and fostering a respectful workplace for all employees, free from violence and harassment.

Accommodations are available during all stages of the recruitment process in accordance with the Human Rights Code. WRHN is committed to complying with the Accessibility for Ontarians with Disabilities Act (AODA) to provide an inclusive, barrier free workplace. We will accommodate the accessibility needs of individuals with disabilities to support participation in all aspects of the recruitment process. Should you require this accommodation, please contact Human Resources.

International Applicants

If you are seeking employment on a temporary work or study permit we recommend reviewing work permit restrictions as it applies to healthcare organizations in Canada. Individuals holding a work or study permit seeking employment in the healthcare sector may be required to complete additional steps in the process. This may also apply to current employees seeking renewal of their work permits. It is the accountability of the applicant and/or employee to ensure they are adhering to their specific work permit restrictions.

We would like to thank all candidates in advance for their interest and only those candidates selected for an interview will be contacted. Due to the volume of applications, we receive, we are unable to confirm the receipt of individual applications or resumes.