Job Description

The Trainmaster is responsible for managing and supervising the work of several teams in the transportation department and has a supporting role in various responsibilities related to customer service and the operation process for the railway.

Company

: Western Labrador Rail Service Inc. and Knob Lake & Timmins Railway

Work location

: Wabush / Labrador City (NF&L) and Schefferville (Qc)

(Fly-in/Fly-out 14/14 rotation if no local suitable candidates)

Salary

: According to the company salary scale.

Status

: Permanent

Why you should join our team:

Work in a unique and stimulating industry

that plays a vital role in connecting communities.

Access comprehensive training and career development programs

to support your growth and success.

Enjoy a competitive benefits package

, designed to support your well-being and financial security.

Make a meaningful impact on sustainability

, as rail transport is one of the most environmentally friendly modes of transportation in Canada.

Perks & benefits

Full

comprehensive coverage

through a group insurance plan including health care, dental, eye care, hospitalization, disability, and life insurance.

Telemedicine services

for employees and their families.

Fitness Allowance

to promote your health, mental health and wellness.

Savings Program

offering an opportunity to participate in a retirement savings plan (with a contribution of up to 6% to your

RRSP

) you can also take advantage of a Tax-Free Savings Account

TFSA

, allowing you to benefit from tax-free savings.

Employee and family assistance program

Responsibilities:

The Trainmaster performs the following tasks:


Maintains a safe working environment for the entire department. See to the employees' safety, ensuring concerns or accidents are reported. that safety policies are always respected and that there is 100% rule compliance. Manages the transportation teams, plans the scheduling and crew calling, participates in various management and safety conference calls. Elaborates, supports, and coordinates the operations and train movements. Perform various administrative tasks, create or maintain regular reports and rigorous data tracking. Manage the teams while following the collective agreement in force while being responsible for leading disciplinary issues. Lead regularly scheduled employee performance reviews and provide rigorous new hire training feedback, coaching and tracking. Manages the crew flights and ensures documentation remains up to date for flights and scheduling. Manage the requirements of different customer expectations and improve the processes in place as needed. Provides professional customer service, remaining in continuous communication with customers and partners. Provide ongoing support to the railway track maintenance department managers. All other related tasks.

General Requirements:

College degree in Administration and/or Management

or

have relevant experience in the railway industry (operations). Have at least five (5) years of experience in the railway industry. Qualification in railway operating rules (CROR) Flexible with your working hours to see all of your various teams and clients. Bilingual in oral and written - French & English - (minimum required, advanced level an asset) Supervisory experience in any field. Possess great flexibility to adapt in a changing environment. Prepared to occasionally work outdoors in all weather conditions. Proficient in MS OFFICE and various databases. All other related tasks.

If selected for the role, candidates will be required to undergo a comprehensive background check, including physical examination, drug screening, criminal record verification, and reference checks.