Job Description

GardaWorld is currently seeking to hire a Training Specialist for the Yellowknife Airport. This is a union position and governed by the local Collective Agreement. Strict seniority will be observed in line with requirements below. Responsibilities (include but not limited to):

• Delivers on-the-job GardaWorld and CATSA-mandated training such as but not limited to: requisite post-course practical training and refresher courses, PIP/PERS and Just-in-Time training requirements, and other security and customer service training (e. g., practice sessions).
• Monitors tests and assessments related to all elements of CATSA s NTCP program, and GardaWorld skills development sessions.
• Supervises Screening Personnel participation in practical skills development sessions
• Implements training for new operating procedures.
• Supports new hire orientation training.
• Manages and delivers individual training improvement plans.
• Provides checkpoint & oversight support where required.
• Provides recommendations on certification maintenance.
• Provides coaching, correction and overall feedback to Screening Officers.
• Intervenes immediately if parts of the screening process were not completed or if critical aspects of the screening process were performed incorrectly.

Position Requirements/ Skills and Abilities:

• Minimum of 12 months experience working as a certified Screening Officer.
• Minimum of 12 months with no PERs
• Obtain a 90% or greater on the annual RLP exam
• Obtain a 90% or greater on the national X-Ray exam
• Must participate in all aspects of training to achieve Screening Contractor Training Representative (SCTR) qualification
• Must be able to successfully obtain Screening Contractor Training Representative (SCTR) qualification. A maximum of 2 attempts will be given to become SCTR qualified. Failure on the second attempt will result in the candidate being ineligible from attempting the qualification program for a minimum of one year.
• Due to operational requirements candidates are required to hold FBS ATR and NPS qualifications.
• Candidates are required to hold PBS Advanced 3 or above XRT level qualification.
• All endorsements must be in good standing and no performance or attendance related events (GardaWorld or CATSA issued) in previous 12 months.
• Training Specialists will serve a 90 day probationary period after successful completion of SCTR qualification.
• Must be open and willing to travel to other Airports to support training efforts within the Prairies Region.
• Must have excellent communication skills; fluent in written and oral English.
• Must have a desire for service excellence and excellent customer service skills.
• Must have shown good team work abilities and interpersonal skills.
• Must be attentive to detail and able to think creatively.
• Must be reliable, independent and able to handle stress.
• Must be able to stand and walk for extended periods of time.
• French fluency is an asset.
• Time management/ self motivating.

To apply applicants must submit their resume online via www. garda. com/careers. No other methods of expressing interest will be acknowledged. We thank all applicants for their interest in the position and wish them the best of luck