Job Description

Position Overview

We are looking for an experienced and strategic

Training Manager

to lead the design, implementation, and evaluation of training programs across our organization. This role is critical in ensuring employees have the skills and knowledge necessary to succeed, while fostering a culture of continuous learning and professional development. The Training Manager is responsible for developing and implementing effective training programs to ensure all staff members are equipped with the skills and knowledge necessary to provide exceptional service and maintain operational efficiency.

What You'll Do

Your job responsibilities will include, but will not be limited to the following:

Design and deliver training programs for new hires and ongoing employee development. Collaborate with restaurant management to identify training needs and performance gaps. Ensure all employees are trained on company policies, food safety regulations, and customer service standards. Monitor and evaluate training effectiveness, making adjustments as necessary. Maintain training records and ensure compliance with all legal and company standards. Support the onboarding process to ensure smooth integration of new staff members. Other tasks and projects assigned as required by the business.

What you'll need

Previous experience in a training role within the restaurant or hospitality industry. Strong communication and leadership skills. Knowledge of food safety and service standards. Ability to work in a fast-paced environment and manage multiple tasks simultaneously. Excellent interpersonal skills, ability to learn quickly and self-motivate while working independently and/or collaborating as part of a team. Excellent English verbal and written communication skills. Results-driven, comfortable working in in a fast-paced environment, understand sense of urgency in delivering month-end results and other deliverables.

What We Offer

Competitive compensation, including comprehensive benefits, spending account and professional development program. Opportunity to develop skills and gain experience in multiple disciplines in a fast-paced environment. Dynamic and fun office culture with colleagues who share the same core values. Exclusive perks from our portfolio companies. Unlimited vacation policy.

About Harlo Entertainment

Harlo Entertainment is a Toronto-based operator, management and private equity company, delivering value over 30 years of aggregate experience in both the hospitality and entertainment industry. With first-hand insights and perspectives, Harlo Entertainment defines best-in-class, luxury experience and is deeply committed to the highest level of guest satisfaction.


We are a collection of diverse individuals with unique skill sets and subject matter expertise focused on building and scaling ventures. As a member of our team, you will have the opportunity to work across multiple high-profile, growing brands including Shake Shack Canada, Kasa Moto, MIMI Chinese, Sunny's Chinese, Linny's, Parc Ave, Valerie, Roses Social and more. Check out our website to learn more: www.harloentertainment.com


We are a people-first culture. We strive to create great outcomes and to establish win-win partnerships through integrity, reliability, inclusivity, and great communication. Our greatest asset is our people, as they are the powerhouses behind our outcomes.



Harlo Entertainment is an equal opportunity employer.


All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion, creed, age, disability, sex, gender identity, sexual orientation, gender expression, medical condition, genetic information, marital, military and veteran status.