Job Description

Overview
Paladin Security: Making the World a Safer and Friendlier Place because we CARE !
Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well done make you an ideal candidate for our team! The Paladin Difference starts with our officers; we\'re the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!
Job Skills / Requirements
This role requires extensive travel throughout the province, succesful candidates will need to commit to large amounts of travel.

:

• Extensive travel throughout New Brunswick to support Paladin branches with training requirements.
• Ability to collaborate closely with branch management and the People and Culture team to forsee and plan training needs province wide.
• Deliver branch wide training courses using training mediums including employee handbooks, PowerPoint presentations, classroom sessions and e-learning modules.
• Responsible for the maintenance and delivery of the training content and programs for both new and existing Paladin Employees.
• Monitor students\' performance and identify areas for improvement, ensuring course standards, training requirements, and all course objectives are met.
• Maintains administrative responsibilities as it related to required documentation and record keeping insuring the utmost accuracy and submits to the People and Culture team in a timely manner.
• Update employee certifications, renewals and in-class training schedules on WinTeam platform.
• Monitors, evaluates, and records training activities and program effectiveness at branches province wide.
• Maintains a current library of training materials and programs and conducts annual reviews of all training program content to determine effectiveness and accuracy.
• Establishes and sustains effective relationships with branch employees.
• Ensures Senior Management is kept informed of the progress of training operations, while providing written reports to the People and Culture team as needed.
• Ensures students are appropriately informed about Code of Ethics, company policies and procedures, and OH&S procedures.
• Other duties as required.

Qualifications:

• Possession of a High School Diploma; Post-secondary education in a related field is an asset.
• Valid Class 5 license and reliable vehicle.
• Ability to travel throughout New Brunswick and work a non-traditional schedule or varrying hours (including evenings and weekends as needed).
• Demonstrated experience in Training Development, experience in Security Training an asset.
• The ability to teach and lecture to large groups in person and online.
• Excellent written and oral skills in English and French, with the ability to communicate with all levels of management.
• Must have strong administrative skills with the ability to maintain records diligently and accurately.
• Strong computer skills, including Word, Excel, PowerPoint, Teams and Outlook.
• Able to work effectively and efficiently in a deadline driven environment.
• Strong time management, multitasking, problem solving, team work, and organizational skills.
• Certified First Aid and CPR instructor with either Red Cross or St. John\'s Ambulance would be an asset.
• Certified Non-Violent Crisis Intervention instructor with the Crisis Prevention Institute would be an asset.
• Previous experience in adult education would be an asset.
• Must be outgoing, sociable, adaptable, detail oriented.

• Please note that the ability to perform all functions of the role in both official languages is a requirement of this position.

What You Can Expect From Us:

• An opportunity to join one of Canada\'s Best Managed Companies.
• A company leading in Quality Standards with a 360 Degree Quality Assurance Program for Environmental Standards and Occupational Health and Safety Standards.
• Access to all support systems including our 24/7 Operations Centres and out National Quality Standards and Support Team.

Certification Requirements (Any) Use of Force in Class Training Standard First Aid, CPR Level C Additional Information / Benefits
Applicants who are applying MUST have experience dealing with verbal and physical calls in a healthcare setting.

Paladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.

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