Job Description

ABOUT THE ROLE:

The Training and Sector Development Lead plays a pivotal role in ending homelessness in St. John's by supporting the development of a Community of Practice and a cohesive homelessness system of care for staff and agency partners of EHSJ. The ideal candidate will enjoy the opportunities and challenges of supporting a purpose-built organization working to make St. John's the next community in Canada to end homelessness.

Under the direction of the Manager of Systems Coordination, the Training and Sector Development Lead's primary goal is to support equitable service quality for individuals and families experiencing homelessness. This position will do this by ensuring that staff of partner agencies have the training and supports they need to maintain a sustainable career in the sector. This will allow the EHSJ team and other homeless-serving agencies to more fully support the needs of individuals and families experiencing homelessness and inform strategies to end homelessness in our community.

RESPONSIBILITIES:

The successful applicant will possess strong stakeholder management and interpersonal skills, including facilitation skills, as well as strong organizational skills. As an integral part of the EHSJ team, the Training and Sector Development Lead will support the implementation of the St. John's Community Plan to End Homelessness through the following responsibilities:

OVERALL

Support implementation of the St. John's Community Plan to End Homelessness (https://wecanendit.com/communityplan), particularly as it relates to Action Area #3: Build a Community of Practice and Action Area #4: Create a cohesive system of care

Develop a strong understanding of Coordinated Access, By-Name Data, Housing First, and other key concepts and systems related to ending homelessness

Build strong relationships with stakeholders including partner agencies, public systems, and training resources

Engage EHSJ's Lived Experience Council to inform the development of both a Community of Practice and a cohesive system of care

Lead the development and implementation of committees, working groups, etc. to support this work

TRAINING

Develop and implement a training framework and recurring curriculum for the St. John's homelessness system of care through a needs assessment for stakeholders and partners

Consult with local, regional and national stakeholders also engaged in training to align initiatives and resources

Be the lead point of contact for staff related to training, leveraging new and existing EHSJ communications tools such as the online Community Portal

Identify and coordinated delivery of local, regional and national training resources including trainers, train-the-trainers, online trainings, etc.

Explore the creation of an online training repository for use by community agencies and staff

Support the development a professional learning community with the St. John's homelessness system of care

SECTOR SERVICE QUALITY STANDARDS

Conduct review of existing resources and best practices in other jurisdictions related to service quality standards

Engage local stakeholders and subject matter experts on service quality standards

Support the development of service quality standards for the St. John's homelessness system of care, including issues such as client engagement, ethics, boundaries, and evaluation

SECTOR SUSTAINABILITY

Conduct an assessment of gaps and opportunities related to sustainability of the local homeless- serving sector

Explore and help to inform Diversity, Equity and Inclusion (DEI) initiatives within the local homelessness system of care to ensure that the sector is adequately able to respond to and ali the evolving needs and best practices of the homelessness sector response

Explore and implement opportunities for mentorship and professional development for staff working in the local homelessness system of care

QUALIFICATIONS:

Some combination of education and experience in social/human resources, government, healthcare, program development and delivery, training or education, business administration, change management, or other applicable area

Stakeholder engagement and management skills

Strong interpersonal skills, given requirements for interaction with broad range of stakeholders

Excellent time management skills and ability to multi-task and prioritize responsibilities and deadlines

Strong organizational and planning skills

Strong presentation and facilitation skills

Demonstrated attention to detail and problem-solving skills

Excellent written and verbal communication skills

Proficiency in MS Office Suite, particularly Outlook, Excel, Word and PowerPoint

Experience with the non-profit or community sector considered an asset

Policy development considered an asset

Any equivalent combination of education, training, and experience, which would provide the required knowledge and skills, may be considered

HOW TO APPLY:

This position provides competitive salary and benefits plan, including health, dental and RRSP contributions. Salary is commensurate with experience, starting at $55,000 per year.

This position is in place until March 31, 2026 with the possibility of extension. This position requires availability for in-person work in St. John's.

For more information about End Homelessness St. John's, please visit our website at wecanendit.com.

Applicants should send a resume and cover letter outlining how they meet the specific requirements of the position to

Abigail Sheppard at

asheppard@wecanendit.com by Monday, March 17, 2025 at 11:59pm NT

.

End Homelessness St. John's is an equal opportunity employer.

While we appreciate all applications, only those candidates selected for an interview will be contacted.

Job Type: Full-time

Pay: From $55,000.00 per year

Work Location: In person

Application deadline: 2025-03-17